Tata Sky — Wrong debit made

My Tata play subscriber id - [protected] in the name of P K Srinivasan.
Money was deducted from my account without even informing me as relocation charges two times (Rs.600/-).
I have not relocated and i have been staying in the address given for the last 45 yrs.
I have been fighting with them over this from 9th August 2022 and there is no response from them in refunding the amount of Rs.600/- wrongly debitted as relocation charges.
It is almost 15 days with out TV at home and the mental agony of following with them.
Please look into and resolve
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