Tata Sky — Wrong information on website

AnkitGupta1984

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560103

I have done a recharge Transaction Id:TY[protected] for Rs1000 and selected Lenskart coupon, which i never got. Secondly, i paid by MVisa thinking i will get 50% cashback because when i clicked on the 50% Mvisa banner on your Tatasky page it was taking me to modify package page not to any conditions, i have created a video as well, see attached. so its not my fault, as the full information was not provided by you. so now i want Rs500 cashback + Rs1000 Lenskart coupon or reverse my Rs1000 transaction and give back my money, plus a compensatory recharge in my account if you can't give above. otherwise i have to take it with at better level.

Link to video: https://www.facebook.com/tatasky/posts/[protected]?comment_id=[protected]&reply_...⇄

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Comments

Lalit Powar

from Bengaluru, Karnataka

I’d suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and provide appropriate resolution to your issue.