[Resolved]  Tata Sky — WRONG PACKAGES SHOWN AT THE TIME OF RECHARGE

Address:West Singhbhum, Jharkhand

Dear sir ref: customer id no. [protected] i would like to state that i had recharged after seen packages as displayed in tata sky site, name of package that i had recharged for one year is SUPREME KIDS and in above packages tata sky described in his portal that above pacakge contains 117 SD channels along with 11 HD channels but after recharged NO ANY HD channels open at my TV regarding this when i contact with tata sky help line they told me for HD facility i have to pay additional subscription ie. rs.125 pm. when i told there is no any ** mark or any term condition shown in advertisement, and it is not fair to ask for additional payment while any package should contain every facility without any additional charges regarding my this reply they could not answered correctly, repeatedly told for additional charges for HD please look at this matter and stop this type fraud
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Aug 14, 2020
Complaint marked as Resolved 
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