Tata Sky — wrong subscriber id shown on TV My subscriber id no is [protected]

Address:

Aligarh, Uttar Pradesh

Dear Sir, My Subscriber ID is [protected] and I have deposited yearly dues on 25th June 2015, I have receive message on my mobile phone as well as on TV, now today I have seen that my TV show my ID [protected] and further change to ID [protected] and demanded to recharge. Please convey me regarding this irregular working of your ID shown in my TV I also convey to you that picture is not clear and some channels are missing - check and remove all the problems