[Resolved] Tata Sky — Wrong tariff collection | |||||
As is inscribed in e mail from Tata Sky: "Go to http://www.mytatasky.com & recharge now" I found that an annual recharge amount against my my present pack ('South Sports' pack) is Rs 2200/-. While in mail received from the party dtd 17/12/16 the charge asked was Rs 2860/-. Why? Also the due date shown their is 22/12/2016, different as in mail dtd[protected], Why? As my query mail was not replied, on forcible submission of the amount Rs 2860/-, & during further clarification mail from Tata Sky end, I find the company's reply is incomplete. I want details of rate change against my pack, 'South Sports'. Date of change, Previous rate & new rate at least these three points must be there. Also these changes are to be reflected in their website, www.mytatasky.com also, so that I can cross verify & can use for further reference. Inspite of repeatedly telling, the party is deliberately skipping details of change, as mentioned, raising more suspicion that the manner you have increased the rate/collected tariff from me is illegal. I am fixing Chronological events. Was this information helpful? | |||||
Jan 26, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 23, 2016 Tata Sky Customer Care's response Hey Aditi, your concern is duly noted! We'll call you at the earliest to explain in detail.
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