Tata Sky — wrong treatment

Address:

Chennai, Tamil Nadu

Customer Id:[protected] name :askaran gulechha I had given request not to activate any any kind of request given otherv than dhamal mix pack, but even after my request active games, cooking, and now everywhere tv is activated.And to my surprise everytime I call the support executive says nothing will be activated other than dhamal mix pack.And today I had a msg in the inbox stating for urgent payment, and when I called the helpline no. at 12.30--12.50, the executive spoke very harshly and told me to call from registered mobile no and on my continuous request that helpline can be called fron mtnl/bsnl no only, he refused to talk to me and kept me holding on call for more than 10min and I could hear his tapping on the system.This is the way to handle customer on helddesk, pl call me at [protected].