[Resolved]  Tata Sky — wrongly charged no telecast no services and inspite of reporting the problems doesn"t raise the complaint and no action taken.

I am mritunjay prasad and not able to view any channels from 1st of sept. Weather is clear, no rains, all wire is correctly connected to the center box and tv. Once you call the toll free no. They prolonged the call with unnecessary questions, then they become technician and start guiding us with the instruction what to do and what not to do and finally they end up saying we need to send technician @ the cost of 150 rupees. They always say tech. Will visit in next 24 hours. But in my case its already a 72 hours. Looking at the quality of service (Very very poor) customer service (-0)
Charges according to channels provided (Very high) interest to solve the customer problem (0) after having a experience like this you all are forcing me to shift to other service provider.
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Aug 13, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2020
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Sep 29, 2020
Tata Sky Customer Care's response
Hi!
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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