Tata Sky — Wrongly deducted amount

Address:	400092
Website:	tatasky.com

Tata sky subscriber id - [protected]. 20 days ago there was some problem in receiving signals so we called up Customer care services & asked for someone to check. Till a week nobody came, every time we would receive a call saying that engineer will come around 5.00 pm but nobody turned out.after 3 more complaints made to tata sky customer care, an engineer came on 11/10/2015 & solved the problem. We had Rs.500/- balance in our account & Customer care executive told us Rs.170/- would be deducted for the visit. After a week, our connection gets disconnected as the balance was nil. Ideally there should have been a balance of Rs.330/- After complaining & calling for two weeks to tata sky executives, I haven't got any refund of amount.so many complaints & ticket numbers are made but every time you call the ticket gets closed & they register a new complaint when we ask for explanation, they do not have any answer.the only thing they say is your problem will be solved within 72 hrs but even after 2 weeks there is no response or action taken against my complaint nor any explanation for amount deduction. This the kind of service they are providing...PATHETIC... I advise others that plsss not even in worst case buy tata sky services there are many other good service providers who actually care for their customer. This is how the brand TATA is.