[Resolved] Tata Sky — Wrongly deducted amount even under warranty

Naresh kumar Karre

from Morena, Madhya Pradesh

Address:	600078
Website:	consumer complaints

Recently changed to HD box and its in warranty period till august month 2017, recently due to cyclone we were there service was not available one week after follow issue has been fixed. they deduction Rs.200 which was not suppose to do that because in under warranty.

Raised the issue with tatasky, got the positive response they informed em that in will credited in 48hrs. 5days over still same condition.
I have added kids pack channels those channels not view able because it went to negative balance.

look like they are not user friendly they are cheater.
complaint is raised and the reference number is U40OODL.

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Feb 6, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2017

Tata Sky Customer Care's response Hi, we understand your concern. Allow us to help you. We've raised a service request and shall call you soon to solve your concern.