[Resolved]  Tata Sky — your service is worst and annoying us

Subscriber i’d : [protected] we have experienced your worst and annyoying service. Where none from your side solving our problem. We have been facing problems since 7/12/18 when tata sky box stopped working. Your technician without repairing it changed set top box and charged 800 rs. Problem still continued now no technician is visiting to us. On our last call your technician talked in a very bad way (They have no manners). I want my problem to be solved as soon as possible.
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Jan 22, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Tata Sky Customer Care's response
Hi, we are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Dec 22, 2018
Tata Sky Customer Care's response
Hi! We hope your entertainment is up and running. Let us know if you require further assistance, we will be glad to help.
Complaint comments 

Comments

Hi,
I recharge tatasky regularly but suddenly pairing error shown "this is wrong card for this set top box" on TV screen.

Subscriber Id. : [protected]
NDS no. :[protected]

Please consider the details. Let me know what the problem is and what can I do to resolve the issue.
Tata Sky Customer Care's response, Dec 22, 2018
Verified Support
Hi! We have refreshed the signal. Please check a few channels and write back to us. You can also write to us at help@tatasky.com.

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