Tata Teleservices — company doesn't want to take disconnection request

Address: Chennai, Tamil Nadu, 600125

Placed a disconnection request on 16th nov and i received a call from call center that the request is taken and effective 16th i will not be charged. Again on 23rd, i came to know that they had not taken the disconnection request and i keep receiving calls why do you want to disconnect. Why do you guys prolong a request, i do not understand.

I had recorded the first call where the executive had mentioned that he had taken up the disconnection request. Please address it asap.

Email - disconnection request on[protected]~m31960768