Tata Teleservices — Invoice generated even after request to terminate service


I had requested to terminate their internal services in March 2020. Initially they told me to clear current bill and they will terminate.
I paid that and asked them to terminate.
They did not respond further on this for months. No answer to customer care call or mails. Meanwhile the system kept generating invoices.
Now yesterday their legal team have sent me a mail asking to pay within 2 days. Here also they gave a phone number, which no one answered.

I had been following up with them for more than 6 months and they did not respond. Initially they told me due to Covid there will be some delay and they will process the termination request.

As a customer, I am being invoiced for their incapability to process requests on time. Also totally no response from their customer care team as well as their head.
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Sep 19, 2020
Updated by Ashwyn Vinay
Now almost everyday I am being harassed with legal notices.
Complaint comments 


Same issue with my case. Said to cancel the connection March 3Oth. Then April, May, June, July Bill generated. That too even after crossing my credit limit and sue amount it now double of the credit limit. Very poor customer care.No reply at all. Very fraud account department. I totally surprised their attitude towards the client. Not expected from this from TATA.


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