Tata Teleservices — pri line

Address:

Mumbai City, Maharashtra, 400051

With deep regret I write this mail on behalf of my organization- C.Prakash & Co.

And expect justice.
There was a contract between C. Prakash & co. and Tata tele services of 60 pages or so, agreed but who reads that…

It’s only the sales team who says that this is the best plan and my boss would have agreed for the same. We were under the impression (as told by sales team) that the Epbx system was going to be ours (C.Prakash & co.) after 3 years… we could not complete the tenure of 36 months. The Epbx as per my knowledge was never used up to the fullest reason the company had only 8-13 extensions in use at any point of given time… none o[censored]s are technically sound… whatever the sales guy told we believed… we dint even bothered to get a second quotation from any other vendor.

We got a call from your officer Sarang Madane stating that the Epbx system needs to be surrendered as it is the property of tata… (Though my boss was under the impression that we were paying so high rental of 8850 the ebpx system was going to be ours)

It is only after Mr. Sarang brought to our notice that it was never going to be ours and was always tata's property.

We surrendered the Epbx system to your officer Sarang Madane.(attachment)

Each month the bill was paid for the usage...

Mr. Sarang Madane said that post this no call from Tata would be made regarding to any outstanding, But few days later we got a call from Mr. Dharmendra Devar stating that there is an outstanding of 48379 as we did not complete the tenure (36 months) which we were only made aware by mr. Sarang that such a contract existed.

The sales person was only allowed in our office as he belonged from Tata.
We always believed in the professionalism and ethics that Tata works with.

We feel cheated.

Ac number:[protected]
Phone number:[protected]

For
C. Prakash & Co.
Accounts
Dhruve D. Shah
+[protected]