[Resolved] Tata Voltas AC — a. c. gas leaked repeatedly every year and water dripping in room. | |||
I purchased voltas 1.5 ton split a. C.in april 2016 from electronic world, dhanbad, jharkhad.in april 2017 gas leaked. After notice i complain to cstmr care nd they filled gas wth charge of 1000.00 rupees.in july 2018 we noticed that a. C. Not working properly and water dripping in room. I complain cusmr care. They came and said that gas leaked again. They advise me to send the both unit (Inner and outer) to workshop for better result with charge approximately 2500 rupees. Why should i pay every year when defect in machine or installation problem. I want to replace this defective piece. Plz do needfull in this connection. Was this information helpful? | |||
Sep 19, 2018 Complaint marked as Resolved Dear Voltas Online Team,
My First online Complain date is aug 08, 2018 regarding a. c. gas leaked repeatedly every year and water dripping in room.
Social Media Complain date is aug 10, 2018. As advised by you.
on dated-sep 11, 2018 you are showing complain status as "RESOLVED". While problem is not resolve yet till date i.e. sep 12, 2018. Why ? Voltas customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 Voltas Customer Care's response Dear Biren, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Aug 10, 2018 Voltas Customer Care's response Dear Biren, Thanks for sharing the details with us. Please be assured that we are working on your problem. Regards, Voltas Online Team Verified Support Sep 14, 2018 Voltas Customer Care's response Dear Biren, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Sep 14, 2018 Voltas Customer Care's response Dear Biren, We have re-escalated your concern to our team. Request your patience in the interim. Regards, Voltas Online Team | |||
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My First online Complain date is aug 08, 2018 regarding a. c. gas leaked repeatedly every year and water dripping in room.
Social Media Complain date is aug 10, 2018. As advised by you.
on dated-sep 11, 2018 you are showing complain status as "RESOLVED". While problem is not resolve yet till date i.e. sep 12, 2018. Why ?