[Resolved]  Tata Voltas AC — AC Complain

Address:

New Delhi, Delhi

Dear sir/madam, I purchased a voltas window ac 1 ton model number 122 px in january 2014. I have been using this ac for 2 weeks now. The ac worked fine for first 4 days but since 28 may 2014 the compressor switches off itself. The temperature of the ac is set to 22 on cool mode, but compressor turns off at 30. I have made complaints regarding this on customer care number [protected] where the executive says that the technician will take an appointment and then visit. Firstly, i would like to inform you that the service provider in my area says " we are in your area right now we cant come later" Then why the false information that the technician will take appointment. Secondly, i have called the service provider GS. Airconditioning works directly to request them to send the technician in the afternoon and still the technician has not visited and ac is not working. My request number is [protected], complaint date 4-6-2014. My registered mobile number is [protected] I would request you to look into this matter urgently. Thank you. Kind regards Rajeev Pandey T: [protected]