[Resolved]  Tata Voltas — Spllt airconditioner 1. 5 tonnes

Address:

New Delhi, Delhi

Even after repeated calls, sms on no. Given by co. And mail on e - mail id of company, though they say that executive will call but no body calls back. With great difficulty complaint regd for service and told specifically that there is no cooling, after 3 days they send technician who is not equipped to fill the gas. As per them other team will come for gas as they are not equipped for the same. Phoned again at toll free service center no. And asked to send somebody for fixing the gas problem but no committment is made as to how many days it will take to fill the gas. If this is the state of affairs in a new ac under warranty how can one expect any after sales service after the warranty is over. It appears after selling the product the co. Is not bothered about inconvenience to customer who spends thousands of rupees on the product.