Tata Voltas Vertis — Worst services and response

Address:

Chennai, Tamil Nadu, 600074

I have purchased Voltas vertis air con 1.5 ton on 2012. Now the compressor is having problem and supposed to be claimed in warranty. I submitted complaint, they did come and checked the ac after 5 days. For this they charge rs 3500 for checking and transporting. More on that they responded that it will take more than 15 days to replace it. I complained and escalated but no response. The worst thing no one speaks the reality. they didnt communicate prior that it will take so much days. I don't want air con serviced post to summer. They are not servicing as committed. I am very much frustrated and raising this complaint.

Voltas complaint number [protected].