Tatacliq — Non compliance of product refund policy

Address:	641035
Website:	www.tatacliq.com

I purchased a Oster 6505 1 L Chai & Drink Maker(order No:
[protected]from tata CLiQ online and prepaid the product cost of Rs. 1399/-on 5th March.The product was delivered on 7th Dec. Same day i.e. on 7th itself I cancelled the order online and return pickup was booked. But today(9-Mar-2017) I received a call from[protected] of tata CLiQ customer care stating that they cannot pick up the return order and suggested me to visit service centre to get a certificate for returning the product. I requested them my inability to comply but he refused to understand my situation. He said that item will not be picked up neither company will refund the money.

I request you to take up this issue and get me refund.