Tatacliq — Not getting refund for my debited amount

Address:	380054
Website:	www.tatacliq.com

On 28/3/2017 I tried to place order for 3 products, I tried to place same order for 2 times with debit card payment, and both the times my money was deducted from my account but my order did not placed both the times. So without any order placement ₹2697 were deducted twice, So in total ₹ 5394 deducted. I took follow up many times.. its been 13 days but still not getting any improvement on this issue..

Please find attachment photo for my bank statement as on 28th March 2017