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[Resolved]  Tatasky Dth — cheating on monthly fees by tata sky dth

Address:A2,VIGNESH JAI KRISHNA,II FLOOR, 25/53,PERUMAL KOIL STREET,SAIDAPET WEST, Chennai, Tamil Nadu, 600015

As per the plan of tatasky i have selected some pay channels and the amount p[payable per month is rs.84.00 pm.

The channewl fees as per trai for primary channel rs.153.00
Pay channel taotal amount as per my selection rs. 84.00
Charges /fees for second tv as per tatasky rs.150.00
Total subcription payable pm rs.387.00 pm

This amount is very much dispalyed when i goto my tatasky account and it is clearly mentioed that my total fees pm including multi tv (! Main tv and one second tv)
Despite above to make way fdor chaeting the consumer tv screen the amount mebntioned as monthly charges /fees as crs.437.00 pm/.
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Jul 29, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support
Jun 28, 2019
Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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Comments

Channel are stuck while watching the program
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Tata Sky Customer Care's response, Jun 28, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Today i have deposited rs 510 against [protected][] customer id instead of [protected].after payment, the message has come as wrong id. however money is deducted on my visa card. i request you to deposit the money in my other id [protected]. thanking you. s, ramaduraWRONG PAYMENTi
Reply
Tata Sky Customer Care's response, Jun 28, 2019
Verified Support
Hi, we understand your concern. We've raised an SR#1JETE5IO for you to sort this, you'll soon hear from us.
Tata Sky Customer Care's response, Jun 28, 2019
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
It was working good. And after the recharge it is showing that it is the wrong card for this setup box.
Reply
Tata Sky Customer Care's response, Jun 28, 2019
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

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