Tatasky — Set top box

Address:	5000026
Website:	tatasky hyderabad

Sir,
My tatasky id is [protected] and my name is Shanmugam. I registered a complaint on 27.03.2016 about hanging of the settop box. technician visited and cleaned the box and it started working and observed for sometime and it was ok.I told him to change the box if required. He said if you have further problem contact me he said. . After sometime same problem repeated and called him and told him the problem . He said he will come and change the box on 28th morning. I believed him. 0n 28th morning called him many times.no response. I made a complaint to Hyderabad nodal office. Message sent stating it will be resolved today.nothing happened . only calls are coming.i contacted customer and Hyd nodal office to resolve this. Now it is rescheduld on 29th evening. I am unable to understand the attitude of the technicians and staff. I am really upset with the staff for their callous response. I had good regards for this service. Now it is gone. Pl look into this. Regards.