Tcl India — bad response for tv installation | |||
My order no to amazon is #[protected] and request id for installation to tcl is 5444901s on dt 25sept'17. I have ordered tcl (L49p10fs) led tv on dated 22 sept'17 and received it on 24sept'17. But from that day i regularly following the both company for installation but both company is not responding properly. They are harassing me will do it today will do it tomorrow but not providing any person even not calling me i always call them. Very bad response from both the company amazon india and its brand tcl india. Was this information helpful? | |||
 1 Comment | |||
Comments
I have ordered tcl 32" led tv on dated 14 Nov'17 and received it on 16 Nov'17. I have place an order for istallation on the same day 16th Nov'17 to both company (i.e Amazon & TCl).Amazon has replied to my order that they will installation on 18th Nov'17, but i need the installation immediately very next day .So I call to Amazon for Next day installation but they ask me to call TCL toll free number if i want installation on next day (i.e 17th Nov'17) .I speak to TCL Team they confirm that they will installtion on 17th Nov'17 by 6PM they dont provide me any complaint number. Today again i call the TCL team for Installation they are saying that they havent received any complaint regarding installation and asking me complaint number which i dont have.(I have phone recording which i speak to TCL team/executive on 16th Nov'17 he didnt provide any complaint number).Its not my mistake that they havent given me any complaint number.Please do it installation as on today.
Reply