Tcl India — Display issue - TCL TV 55" 55P8S

Hi team,

I bought a TCL 55 inch TV - model no. 55P8S in Oct'2020. The TV is having issues where the display becomes blank and the audio is on. This happens almost every day.
I have called the TCL customer service has been canceling my complaint time and again. I raised my first complaint on 13th April 2021. A technician visited once and said that we need to change the motherboard and there is no update further. I have been calling the TCL customer service time and again and they close the complaint after few days stating that the complaint is closed since they could not connect with us.

Can you please help us with either a refund or a repair since the customer service is a pain?

Will really appreciate your help.

Thanks,

Krupa
Email id - krpa.[protected]@gmail.com