[Resolved]  Tech Mahindra — apsrtc incomplete transaction - amount not yet refunded

I was trying to book a ticket twice from vijayawada to tekkali on 27th july, 2020. However it was throwing a pop message stating that "transaction was successful and not able to confirm the final status from the bank at this movement" and eventually the ticket was not generated though they deducted the amount from my icici bank. Hence i request you to please resolve this issue on priority.

Please find the below details:

Transaction amount: rs. 829.00/- and rs. 824.00/-
Transaction date: july 27, 2020
Payment id: [protected], [protected]
Consumer code: [protected], [protected]
Bill reference information: l207541_apsrtc, l207541_apsrtc