Teekart.com — payment done but no status of ordered product

Address:New Delhi, Delhi, 110087
Website:teekart.co

I had ordered a handy portable sewing machine on 6th june 2018 and paid rs 999 through razorpay and payment is also successful. I had the transaction i'd. I am unable to track the order & there are no updates regarding the order i don't know where my money has gone and if my order is not placed how my money will be refunded. It's terrible. I lost my money and also the product. Please help me.
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Order Id:[protected]
Amount: INR 499.00
Paid on: 29 Oct 2018, 03:35 PM
CashFree Reference Id: 5410750
Your payment #5410750 has been confirmed

till now no reply from your side please confirm the status.

tamizh
[protected]
[protected]@gmail.com

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