Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — I have paid the bill on wrong number/ca number through paytm

deepakbahekar

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500086

Hi Team,

I have paid the bill on wrong number/ca, which is "[protected] ",

My correct number/ca is[protected], so could you please cancel my transaction or adjust the bill, below is the details from, when i try revert the transaction

" • Your order [protected] for bill payment of Telangana State Southern Power Distribution Company Ltd. (tsspdcl) CA/consumer number[protected] was successful • Operators do not allow Paytm to cancel an order once it has been processed successfully • We suggest you to get in touch with Telangana State Southern Power Distribution Company Ltd. (tsspdcl) directly after 72 hours, mentioning below details: 1. Operator Reference Number: [protected] 2. CA/consumer number you paid bill for:[protected]. Correct CA/consumer number you wanted to pay the bill for 4. Date & time of Transaction : 18-Dec-2018

"
Contact number : [protected]
email : bahekar.[protected]@gmail.com
could you please help me.

Thanks!

Was this information helpful?

No (0)

Yes (0)

Jan 21, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by deepakbahekar Hi team,

Please help me and suggest next to revert the transaction

Verified Support

Dec 19, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

You are requested to contact AAO/ERO/Rethibowli [protected] stating that you have wrongly paid to service number B[protected] of ERO Rethibowli instead of service number[protected] of ERO Gaganpahad and enclose the payment acknowledgment in this regard. And after transferring the wrong payment amount to ERO Gaganpahad, pl contact AAO/ERO/Gaganpahad on [protected] for crediting the same on to your service.

Regards,
Customer Service,
TSSPDCL