Telangana State Road Transport Corporation [TSRTC] — breaking scheduled trip

Address:

Hyderabad, Telangana

Happened to take bus number ap28 z4635 route number 10h from secunderabad railway station at 8.45 pm on 15/12/2018. Hardly it moved down 100 metre, the conductor who has not issued tickets to anyone; claimed the bus has technical snag and asked everyone to get down even though the vehicle was is in good condition. If the don't want operate the trip they should not have come for the days duty and blaming the vehicle for snag. When went to complaint to the time keeper he was in drunk state. Why don't the driver or conductor or time keeper don't have a name badge displayed or a identition card? Which could make common man identify them and give clear information on their activity like this. Then happened to walk back to the bus stand and took another bus. I have photo of my ticket which can not be attached here as it doesn't have attachment option.
Hope issues like this could be taken care to get more revenue and earn better name from the common man.