[Resolved] Telebuy — Ceramicore pan | |||||
I have been cheated by telebuy by getting defective product. I first purchased roti queen and slim freezer. I have paid 10000/- after getting the items delivered i have noticed the items did not work properly. I have been asked to get them replaced at bangalore office. With great difficulty travelling 20 kilometers i went to telebuy office. When i had asked for refund they said i cannot get refund and i have to select some other product. With no choice i had selected table mat, cermicore pan, sweat belt and a blue tooth speaker. The blue tooth speaker for defective and only piece manufactured during 2013 dec. The cermicore in the advertisement i the guy using all metal spoons and hammer to talk about quality. But in the cermicore there is a label stating no metal spoons should be used. With in 4-5 times usage with plastic or wood spoons i had observed the scratches and there is lot of maintenance work to do. I had again written to them and the issue was not resolved and they said i cannot replace with any item. I was completely cheated by them and need justice to get back my money or good product. The cermicore product is a complete cheating i can still adjust with table mat. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. | |||||
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+91 44 4244 7015
+91 44 4391 7099 [Corp Office]
Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Dilip
Manager - Customer Care.