[Resolved]  Telebuy.in / RP Telebuy Skyshop — gift for purchasing product not sent

Website:www.tbuy.in

Purchaserd table mat for rs2000/- on 31/12/2017 invoice no-2017-18/py/B2C/00001/6864. they given one scratch card. and as card on leather wallet to be gifted within 7 days after sending SMS on 31/12/2017 to notin prize code to [protected] but after so many complaints and e mail request gift is not send
as per term and condition. therby they are cheating custmer who buy product by luring gift like car anything will be giver . there advertisement in TV and newspaper is only bogus. pl inform to supply
there contact number for gift is[protected]

m.v.ramakrishnan mail [protected]@hotmail.com
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Mar 20, 2018
Complaint marked as Resolved 
FIRST OF ALL I WILL THANK INDIAN CONSUMER FORUM FOR HELP THE COMPLAINT RESOLVED AND GIFT ITEM RECEIVED. I HAVE RECEIVED MAIL FROM THE TELEBUY SKYSHOP AND PHONE FROM SR. TEAM LEADER CUSTOMER CARE MR.DILIPH.S AND SETTLED THE ISSUES. THANKS TO HIM ALSO. 044-40017588 CONSUMER AND BUSINESS ORGANISATION ARE ONE FAMILY
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear customer,

Greetings from Telebuy!!!

We have gone through your complaint . We regret the inconvenience caused. We will dispatch required gift to your registered address. Kindly share your contact number under priority.

Assuring you our best service always .for further assistance we request you to dial our customer care[protected] ad also can write to us at [protected]@telebuyindia.com. In case of any escalation please contact me directly in below signed number.

Diliph S
Customer care - Telebuy
Direct number[protected]| Mob- [protected]
Complaint comments 

Comments

I have purchased table max- 2 Nos (buy one and get one free) along with 2 scratch cards. on[protected], As per scratch cards, I am entitled to get 2 leather wallets as gift within 15 days. Though I have sent message trough sms as directed, I have not got 2 leather wallets till now though 15 days passed.. Please arrange to send them immediately.
muthunandakumar's reply, Jun 4, 2018
M. Nandakumar
Lake Crest Apartments
F1, Secretariate Colony, 8th Street,
Lakshmipuram, Kolathur,
Chennai-600099.
muthunandakumar's reply, Jun 4, 2018
Please send two leather wallets immediately

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    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
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