[Resolved] Telebuy.in / RP Telebuy Skyshop — Order cancellation & refund is not being responded by customer care | |||||
I have ordered ervamatin oil from your website and the order was not delivered even after 9 days. When i contacted customer care i got to know there is no more stock. The following are the order details... Order ID: #[protected] I have tried to reach customer care for last 7 days and everyone answering are simply saying 'sorry' and pointing each other... am already frustrated with contacting everyone on this company. Kindly cancel this order and refund me via the payment gateway i have used. Was this information helpful? | |||||
Apr 21, 2017 Complaint marked as Resolved Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear customer, Greetings from Telebuy!!! We have gone through your complaint . We regret for the inconvenience caused. As we discussed, We have already processed the refund to your bank and the amount will be revert back to your account within 15 to 20 working days . Request you to co-operate with us till such a time. For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. In case of any escalation please contact me directly in below signed number. Karthik Rajasekaran Customer care - Telebuy Direct number[protected]| Mob- [protected] | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
229
Pending
41
Resolved
179
+91 44 4244 7015
+91 44 4391 7099 [Corp Office]
Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
Post your Comment