[Resolved]  Telebuy.in / RP Telebuy Skyshop — order no 26621811 not delivered - ceramic pan combo (buy one get one with vegetable cutter)

I have ordered ceramic pan combo buy one get one with vegetable cutter on 17th dec, paid on the same day confirmed by teleshopping that they will deliver it on 18th apr. Till now i haven't receive my product and unable to track where it is, i have contacted tbuy from 18th on daily basis by giving missed calls, since none of the numbers are working as mentioned as customer care. They have promised that they deliver it on 19 th and then 20th without fail, till now nothing happened. I have contacted the delivery person who promised to deliver around noon today, however he dint pick the call. I tried all the numbers they were provided in site, none were picked or not working, i have tried the number for missed call service as well. I got a call back few minutes ago and they disconnected while describing the issue since they might expect the new order. Please do the needful since i have spent some 3000+ bucks on this. Attached invoice details
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Apr 27, 2019
Complaint marked as Resolved 
Received the product with damaged vegetable cutter
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear Customer,

Greetings from Telebuy!!

We really regret for the inconvenience caused. As discussed your complaint has been forwarded to concern team to organize delivery in 48hrs. So, request you to cooperate till such time.

Assuring you our best service always . For further assistance we request you to dial our customer care[protected] and also can write to us at [protected]@telebuyindia.com.

Please do reach my direct contact number in case of any escalations further.

S Diliph
Customer care - Telebuy
Direct number[protected]| Mob- [protected]
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