[Resolved]  Telebuy.in / RP Telebuy Skyshop — order no 26621811 not delivered - ceramic pan combo (buy one get one with vegetable cutter)

Address:RP Telebuy Skyshop Private Limited Prince Info Park, 2nd Floor, Tower A, Ambattur Industrial Estate , Chennai - 600058., Chennai, Tamil Nadu

I have ordered ceramic pan combo buy one get one with vegetable cutter on 17th dec, paid on the same day confirmed by teleshopping that they will deliver it on 18th apr. Till now i haven't receive my product and unable to track where it is, i have contacted tbuy from 18th on daily basis by giving missed calls, since none of the numbers are working as mentioned as customer care. They have promised that they deliver it on 19 th and then 20th without fail, till now nothing happened. I have contacted the delivery person who promised to deliver around noon today, however he dint pick the call. I tried all the numbers they were provided in site, none were picked or not working, i have tried the number for missed call service as well. I got a call back few minutes ago and they disconnected while describing the issue since they might expect the new order. Please do the needful since i have spent some 3000+ bucks on this. Attached invoice details
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 27, 2019
Complaint marked as Resolved 
Received the product with damaged vegetable cutter
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear Customer,

Greetings from Telebuy!!

We really regret for the inconvenience caused. As discussed your complaint has been forwarded to concern team to organize delivery in 48hrs. So, request you to cooperate till such time.

Assuring you our best service always . For further assistance we request you to dial our customer care[protected] and also can write to us at [protected]@telebuyindia.com.

Please do reach my direct contact number in case of any escalations further.

S Diliph
Customer care - Telebuy
Direct number[protected]| Mob- [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telebuy.in / RP Telebuy Skyshop
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    229
    Pending
    41
    Resolved
    179
    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all Telebuy.in / RP Telebuy Skyshop contact information