[Resolved] Telebuy.in / RP Telebuy Skyshop — Received damaged item | |||
I received a damaged table mat and informed the customer care about the same. They asked me to courier the table mat to their door step on my own cost and they will verify and take action at their end. My request is when you can deliver the item to my door step, why not the same process be adopted and replace? Whenever i call their number [protected], it is not getting connected. Request you to investigate and find a solution. Was this information helpful? | |||
Apr 8, 2017 Complaint marked as Resolved After registering my grievance, company representative called me and enquired. Later, assured me to replace the same in ten working days. Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear customer, Greetings from Telebuy!!! We have gone through your complaint . We regret for the inconvenience caused. As we discussed, We request you to share the Table mat damaged picture to our email id. So that we can check with our R& D team for further process. For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. In case of any escalation please contact me directly in below signed number. Karthik Rajasekaran Customer care - Telebuy Direct number[protected]| Mob- [protected]. | |||
 2 Comments | |||
Comments
I brought a mobile phone with table mate, the mobile doesn't get charge with the charger which u send me .i am not satisfied with that product, please refund my money.
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+91 44 4244 7015
+91 44 4391 7099 [Corp Office]
Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
As discussed with you through telephone, i haven't received table mate till yesterday(07.04.2017).
Only after receiving the said item, i will be able to close my complaint.
Thanks
S.K.Balaji
[protected]