[Resolved] Telebuy.in / RP Telebuy Skyshop — received faulty product exchange required | |
Hi, We have been received a faulty product like display failure for " Future Phone". So we request you to do the needful for exchange this product with new one. We have already raised a complaint with the delivery shop from Tirunelveli but still we haven't received the new phone. We haven't received any proper response for our complaints. As a customer we are choosing you because of India's best Telebuy service but we are highly disappointed with these responses.Please do the needful on high priority. Details:- HSN Number : 8517 Mobile Number : [protected] Invoice Number : 2017-18/TN/B2C/0004/20570 Thanks & Regards, Thiruvazhimarban S +91 [protected] Was this information helpful? | |
Feb 12, 2018 Complaint marked as Resolved Resolved by exchange with the new product. Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. Verified Support Jan 30, 2018 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customer, Greetings from Telebuy!! We really regret for the inconvenience caused. As we discussed, We will resolve the below issue within 4 to 5 working days. Request you to cooperate with us till such a time. Assuring you our best service always . For further assistance we request you to dial our customer care[protected]:00 AM to 06:00 PM(Mon-Sat)) and also can write to us at [protected]@telebuyindia.com. Please do reach my direct contact number in case of any escalations further. Karthik Rajasekaran Customer care - Telebuy Direct number[protected]| Mob- [protected]. | |
 2 Comments | |
Comments
This telebuy having worst service. when they need to buy some new products, they used to cal often... but v need something they wont responsw very worst customer service... my table mate top was broken one month before still now i could not replace it... no proper response...
Reply
Hi Team,
The issue has been resolved by received the exchange of the particular product.
Thanks for the action!
Regards,
Thiruvazhimarban S
The issue has been resolved by received the exchange of the particular product.
Thanks for the action!
Regards,
Thiruvazhimarban S
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