[Resolved] Telebuy.in / RP Telebuy Skyshop — Refund of my returned product rs.2400 | |||||
Hi team, Would you please confirm what is happening with my refund amount. I have actually placed a 2 table mats + mobile phone for rs.2, 400 and was asked to pay online. After the successful payment, the product was delivered and by my surprise the 2 table mats and mobile headset was delivered and the same was rejected by me without taking the order and also spoken with the customer executive who said the payment would be returned asap. He also mentioned that the customer executive has mistakenly taken the order and he will be sacked from the organization because of misguiding the customer. I have spoken several times and also called your respective numbers to check my refund amount and nothing was happened sofar. Request you to look into the issue and get my refund initiated. The below are the details : Order no.: [protected] Inv# 7545443 Payment reference no.:[protected] My mobile #:[protected] Any further delays, i would proceed with consumer court for my refund including the proceedings cost. Please confirm. Thanks, Sastry. [protected] [protected] Was this information helpful? | |||||
Aug 3, 2017 Complaint marked as Resolved Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. Verified Support Jul 01, 2017 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customer, Greetings from Telebuy!! We really regret for the inconvenience caused. We have processed the below refund and the same has been resolved as per your confirmation. Assuring you our best service always . For further assistance we request you to dial our customer care[protected] and also can write to us at [protected]@telebuyindia.com. Please do reach my direct contact number in case of any escalations further. Karthik Rajasekaran Customer care - Telebuy Direct number[protected]| Mob- [protected]. | |||||
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