Address: 603406 |
Website: www.tbuy.in |
Order ref num:[protected] and [protected]
Super Dicer Plus and Mini sewing machine (combo) at Rupees 2495.
Super Dicer Plus:
That blades are so blunt.Its very hard to cut vegetables.
Mini sewing machine:
While demo it was running.soon after they gone, we try to use but it doesnt work.
when we plug the adapter the indicater light gets off.
They mention it works well in adapter(alone) and as well as in battery(alone).But it dont.
So we packed both and kept aside.
But often we got calls and messages from telebuy for their new products offer.
so, one time we thought to call one of their customer call num:[protected]mar 3),
they said we dont get the products return now.we will get the products return within 10 days only.
But she booked my complaint:[protected].
Then one person from telebuy called back on mar 9, he spoke harshly.
we said, we going to complaint you in consumer complaint.He said go on.
we have no problem.But they refer to go for service assistance in kanchipuram customer care.
But we dont believe because they closed our complaint [protected] and
then told to pay more 250 rupess for service charge.
we got message like your complaint [protected] has been successfully closed.
We need our refund amount Rs 2495...We are ready to return their products back.
Was this information helpful?
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in[protected] / [protected].
With Regards.
Dilip
Manager - Customer Care.