Telebuy — telebuy products are rubbish

Address:Hyderabad, Andhra Pradesh

I purchased SMARTMOP and a combo pack of CIRAMIC CORE with NO NO OIL DOSA TAWA as free item on tbuy.in. The mop i purchased at Rs 945/- and the combo pack of Ciramic core at Rs 2780 even after heavy discounts. The actual prices are too high. After using just couple of days i found that the products are not even worth of two hundred rupees. The quality of the products are not even up to the local stuff. On the TV it showed that the nonstick ciramic coating is very superior grade and requires no oil and even it could be cleaned up by simply wiping with a cloth. But all are absolutely wrong. The pan doesnot work unless enough oil is added and if less oil is added the food stick to the bottom and hard to remove. Moreover after using couple of months the coating starts fading despite taking care of cleaning methods. And the NO NO OIL DOSA TAWA, we used it on the arrival and tested few days but shockingly we never had proper dosas on it. The product is utter rubbish and we packed it and kept a side. And the SMART MOP. the quality is very poor and the handle is very week and short . we dont know how the man Mr sullivan shown on the video, who may be 6feet taller using this short mop. We experienced the difficulty using this short handle mop and the bottom of the mop always come off the handle. we have to refix it every time after using. There are many branded imported products available in the stores of the same price. This is the blunder i made this time by choosing these unbranded cheap quality telebuy products. I wrote to them but they never publish negative feed back. They are cheating the people by false and low quality products with higher prices. All their discounts are bogus on their online portal tbuy.in
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Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Telebuy...!!!

We regret for the inconvenience caused. We request you to share your purchase details which will help us to take necessery action against your complaints,

For further assistance you can contact our customer care number[protected] or write us back to [protected]@telebuyindia.com

With Regards,
Ajay Kanagasabapathi,
Manager - Customer Care,
[protected]/[protected]
Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint. We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.

Ajay Kanagasabapathi,
Manager - Customer Care.
Telebuy.

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    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
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