[Resolved]  Telebuy — worst customer service and frauds

Address:Chennai, Tamil Nadu, 625007
Website:www.telebuy.in

Hello! Im saajan. I had ordered melt and slim belt on[protected]. I had recieved a worthless, defected, bad quality belt after 3 days for rs 2, 151. I made a phone call after 5 days, then they started to torture me by making 4 calls per day to all my 3 phone numbers. They call us and say that, "sir, you have ordered melt n slim belt, we will surely deliver it today"then, i told that is a defected product. Then they said that, "sir, we requested your complaint but till date (2-9-17). I haven't got any replacement. Please friends, dont buy any product from telebuy. Worst customer service... The workers in the customer care speaking rudely. She is accepting that go ahead and complain to file a case.
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Oct 11, 2017
Complaint marked as Resolved 
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2017
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear Customer,

Greetings from Telebuy!!

We really regret for the inconvenience cased. We request you to share your registered contact number to check and proceed further on this case. Also We request you to give the missed call to the following number
[protected] for DND(Do not disturb) Activation. The service will be activated within 24 hours of time.

Assuring you our best service always . For further assistance we request you to dial our customer care[protected] and also can write to us at [protected]@telebuyindia.com.

Please do reach my direct contact number in case of any escalations further.

Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected].
Complaint comments 

Comments

im sorry sir for using such words. i was angry with the people who spoke to me from your company .. really sorry.forgive me please.
Telebuy.in / RP Telebuy Skyshop Customer Care's response, Sep 6, 2017
Verified Support
Dear Customer,

Greetings from Telebuy!!!

We are here to support you. We request you to mark as resolved if you received the Satisfactory resolution on this case. Assuring you our best service always.

Please do reach my direct contact number in case of any escalations further.

Karthik Rajasekaran
Customer care - Telebuy
Direct number -044 -33616388| Mob- 9962509108.
jilju's [Complaint's author] reply, Sep 11, 2017
Sir. please give me address of your showroom nearby in madurai so that i can go and replace my defected product.

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    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all Telebuy.in / RP Telebuy Skyshop contact information