[Resolved] Telebuy.in / RP Telebuy Skyshop — Orbitrek Elite is not working fine

Sivasubramanian R

from Chennai, Tamil Nadu

Address:	500026
Website:	www.tbuy.in

I've bought Orbitrek Elite from tbuy.in with invoice # HD1415/85943. It's been lying useless for more than 3 months as no one has turned up to fix the issues.
Also I've bought an additional AMC for 1 year by paying extra. One person turned out after calling them for more than 2 months but he didn't fix the issue properly. Again I'm facing the same issue. Now I'm again following up with them to fix the issues but no one has turned up yet.

Also the service executives are not honest. Initially he asked me to change some fittings as they're not proper but cleverly managed when I told him the product is still under warranty.

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May 14, 2017

Complaint marked as Resolved

Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2017

Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customer,

Greetings from Telebuy!!

We really regret for the inconvenience cased. We request you to share your registered contact number to check and proceed further on this case.

Assuring you our best service always . For further assistance we request you to dial our customer care[protected] and also can write to us at [protected]@telebuyindia.com.

Please do reach my direct contact number in case of any escalations further.

Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected].

May 16, 2017

Updated by Sivasubramanian R My contact number is [protected]. Still the issue has not been resolved even after multiple calls.