Telecom Regulatory Authority Of India — reliance balance updation

Address:

122015

Hi, as per update reliance gsm has stopped its services due to which i am stuck as i have a balance of 2500inr on my sim number [protected].

If i don't port i will lose my number which i am using from past many years as my main point of contact. Also, if i port i will lose my balance which i did recharge.

Customer care is already closed 2 months back, no help from there.

I went to reliance store, they sais even porting to reliance 4g is also not possible and said it's not a reliance store anymore. They are taking franchise idea.

No one is ready to help here. Where should i go? Pls at least get my money back somehow. If a organisation is shutting down that too on big level, govt should have some laws to get our refund.
So pls assist on priorty.

Even i have already lost 500inr on my brother sim by porting on sim card number [protected]. Pls also get the same back to me.

You can reach me on [protected]
[protected]@gmail.com