Tez — amount debited but not credited to beneficiary

Address:625020
Website:tez

Hello sir/madam,

5000rs transferred from indian bank account to federal bank account on 10.10.2017 at 12.01pm. Through tez google money transfer application.
Money debited from indian bank account.
Waited more than 30hours still money not credited to federal bank account.

Already raised complaint on tez application. There is no proper reply from tez support team.

Kindly look into the issue and resolve as soon as possible

Thanks
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Oct 12, 2017
Updated by vijaysd
Received reply from tez they are asked me to npci for solution. I transferred money on urgent basis still amount not credited.kindly help on this case

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Sir, I send money through upi by tez(google app) . the money is debited from my account but did not credited to other account . i send 10, 000.00rs from my pnb account to sbi account . so please help me in retrieval my money .

Murali krishna 123's reply, Feb 27, 2018
Sir U get money back or not
I pay 5000 rs for urgent payment but payment is failed but money is debited in my bank account so please return my money. My upi id :[protected]. Email:[protected]@gmail.com.

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