Thane Municipal Transport [TMT] Complaints & Reviews

The conductor & driver asks passengers to get down at majhiwada, chevknaka as last stop instead of mulund station. they say their duty hours are over. what about the passengers? they do it at night most. i am a single lady travelling & they said majhiwada is the ladt stop. how can they decide?...

There are very less buses for Thane Railway Station to Majiwada gaon route. Due to this frequency of buses are less. There is heavy rush in buses during peak.

Request to increase buses on this route.

Almost in all TMT buses plying within Thane City limits the Drivers & conductors do not open the front doors for the Senior Citizens to board / enter the bus at all stops except the starting point & force them to go behind to enter from the main door. As the buses are jam packed the Senior Citizens cannot enter or force themselves inside the bus. This causes great inconvenience to the Senior citizens to board the buses other than the starting point.
There is valid rule in this regards but the drivers & conductors do not obey / follow the same.
Request kindly instruct all drivers & conductors to strictly follow this rule else implement disciplinary action against those who violate the same.
Also kindly put in measures to monitor whether this rule is being implemented by all drivers & conductors at all stops except the stating point of the TMT buses.

The TMT AC bus conductors refuse to give 50% discount in the fares to Senior Citizens & Divyang persons having valid TMT Senior Citizen ID Card, while travelling in newly inducted AC buses for local routes within Thane City limits, citing that they have been given such instructions by the TMT authorities, without any information in this regard being displayed any where nor any kind of communication in this effect to the subject passengers.

On the TMT valid ID Card 50% discount in the bus ticket fare is mentioned. It does not say anything that the discount is applicable to non AC buses only.

Also If the rates of bus fares are compared with BEST AC buses the TMT AC buses rates are as it is double. In BEST AC bus for first 4 kms the bus fare is Rs 6 for all passengers.

View above you are requested to kindly continue the 50% discount for Senior Citizens & Divyang persons with valid TMT ID Card in AC buses plying in Thane city limits with immediate effect.

Waiting for the 8.20 am bus at Kasarvadavli gaon, bus is at front o[censored]s but driver is not moving the bus from the bus stop. Facing this issue everyday

Dera sir/madam,
I am travelling from Ramanagar wagle estate to kopri Thane East, but bus no.111 is always comes late & that's why I miss my office bus everyday .
Not only me but all the passangers are facing this issue, bus is not on time, it is there in the depot, it goes to depot at 10:00 am but it returns at 10:40 am daily, ..it's should return at 10:15 or 10:30 atleast...we are waiting here more than half an hour. Please help us

Hi, Good Morning, This is to inform you that, i have experienced misbehavior of Conductor Bus No- MH04HY1257.Today morning I have travelled from Thane Vrindavan bus stop at 9.30 am and boarded bus from front door being pregnant jss one step away from actual bus stop entry point . Where as there was no queue, no standing or no crowd for bus . But was so arrogant that conductor was about to get me down from Bus . Condoctors are public servants and for help of people.This kind of behavior with Pregnant women is not acceptable .Please take action against him.l& please revert to my complaint.

I take the bus from patlipada and i told to give me ticket to D-mart. So conductor hand over the ticket from MANPADA TO ANANDNagar Gaon. I just ask him why he charging me excess ticket... But at that moment he is miss behaving with me. And saying go and complaint about it.
Bus Route:- Thana station to ANANDNagar
Bus No:-MH04 G8239
Date 23/02/2023

Bus number 56 takes too much halt more Than 30 mins at its end stop Tikuji-ni-Wadi. 3 buses are accumulated at stop same time as it does not departs on time. Buses at thane station are less due to it and not on time. Please take action against it.

Kindly reduce lady reservation in buses and just keep reservation for old people men and women, disabled people, women with children and pregnant women. The ladies misbehave or speak rudely with men sitting on the ladies seat which is very embarrassing to the them and truly unnecessary and un-deserving. Please make it happen.

Complaint against bus conductor having bus number MH 04 G8128 TMT bus. I have given him rupees 20 from Road Number 16 to Mulund station west so I have told him that I have no change of Rs 3/- .
Now here the conductor has told me that he has to give me Rs 3 compulsory took Rs 20 from me and arguing with me.
Again told him by showing that I have only rupees ₹2 with me I have no change of Rupees 1 more so please give me ₹7 back. In turn he told me to collect ₹ 7 from other CUSTOMERs. Then the other CUSTOMERs given me 7 back as this CUSTOMERs has been received ₹ 7 more from conductor.
Is this conductor a mad why he can't able to give from his pocket. Take STRICT ACTION AGAINST HIM AS MISBEHAVING against CUSTOMERs. All bus conductor are understanding, what this Bus no. MH 04 G8128 TMT conductor is a ### or unsound mind.

7th of february, 2023. There was a fire accident that took place near kalyan bypass at cng pump near amantra in evening hours. So the roads were closed for coming vehicles from kalyan. I was standing at bypass waiting for the bus to arrive at the stop from thanes direction. Bus no. MH04 EP0780 Mumbra to shivaji chowk Bhiwandi bus. Driver batch no. 5307. was noted for closing the front door on a female passenger and the hand got half stuck in the door and was hurt on forehand. Even after doing such there was no apology heard from driver and yet he asked the passenger to leave the bus ASAP rudely. As the driver was not opening the back door even after being requested for boarding, I had no option but to board from front door. And got hurt in process.

Passengers coming from Bhiwandi-kalyan bypass road, are barely allowed to board the vehicle. As it doesnt stop on the Bus Stop itself. During evening rush hours it becomes more difficult for female passengers to stay waiting for hours, as the place itself is not safe. Im a female passenger myself and we cant even get safety anywhere but cant even expect good behaviour amongst.

I travel from Hiranandani Estate to Thane Station around 7AM by bus no. 52 but I have observed that the driver skips stops like mine Forest Avenue Arcadia Circle and takes his bus from different route.
Please look into the matter there is just one bus in 40-60 mins already and then this irresponsible behaviour of TMT bus drivers which makes us suffer

Respected sir/ma'am,

Myself Onkar Jadhav, I am resident of Thane City. I have been traveling from Thane station to Vridhavan Society via bus number MH 04 KF 1772. The conductor on the bus was a lady conductor which was rude to me. She even asked me to leave the seat so that she can seat during the ride. Is this the way to behave with passenger? And other passengers also said she has being rude to other passengers as well.

Being a paid passenger with valid ticket this is not acceptable. We as a citizen have been trusting TMT service for a while now, and this behavior is not acceptable.

Kindly do the needful at the earliest and please do update me via email for the same.

Bus number: MH 04 KF 1772

Conductor ID number: 82064

Route: Thane station to Vridhavan Society

Timing: 1st Feb 2023 4:20 pm (approx)

Photo of the ticket is being attached.

My son travel from Manpada to Thane station for college at early morning and return at home till 12pm and at 2.30pm he again travel from Manpada to Thane station and return till 7pm from Tuition. Why contractor is not allowing him to travel on pass,

माननीय मुख्यमंत्री
श्री एकनाथ जी शिंदे साहेब आपनस विनंती आहे की लवकर कारवाई व्हा वी कारवाई चे आदेश असून ही कारवाई का नाही केली गेली
मुंब्रा इथे अनधीकृत बांधकाम नी जोर धरला असून आता भूमाफिया नी सरकारी जागे वर पण ताबा घेण्यास सूर्वात केली आहे मौजे डायघर स.न.८१ ७७ टी एम टी साठी आरक्षित असून आता भू माफिया नी ताबा घेतला आहे कारवाई होईल का ?
या ठिकाणी कारवाई करून लवकरात लवकर टी एम टी चे बस स्थानक उभरवा जेणे करून जनते ला प्रवास सोयासकर होईल

*दफ्तर दिरंगाई कायदा २००६ कलम १० (१) नुसार अर्ज केले ल्या दिनांक पासून ४५ दिवसां मध्ये त्यावर कर्यावाई कारवाही करणे नियमा नुसार गरजे चे आहे याची नोंद घ्या वी*
शिवराज्य न्यूज
[protected]

मौजे डायघर स.न.८१ ७७ टी एम टी साठी आरक्षित असून आता भू माफिया नी ताबा घेतला आहे कारवाई होईल का ?

माननीय मुख्यमंत्री
श्री एकनाथ जी शिंदे साहेब आपनस विनंती आहे की लवकर कारवाई व्हा वी कारवाई चे आदेश असून ही कारवाई का नाही केली गेली
मुंब्रा इथे अनधीकृत बांधकाम नी जोर धरला असून आता भूमाफिया नी सरकारी जागे वर पण ताबा घेण्यास सूर्वात केली आहे मौजे डायघर स.न.८१ ७७ टी एम टी साठी आरक्षित असून आता भू माफिया नी ताबा घेतला आहे कारवाई होईल का ?
या ठिकाणी कारवाई करून लवकरात लवकर टी एम टी चे बस स्थानक उभरवा जेणे करून जनते ला प्रवास सोयासकर होईल

*दफ्तर दिरंगाई कायदा २००६ कलम १० (१) नुसार अर्ज केले ल्या दिनांक पासून ४५ दिवसां मध्ये त्यावर कर्यावाई कारवाही करणे नियमा नुसार गरजे चे आहे याची नोंद घ्या वी*
शिवराज्य न्यूज
[protected]

I am a regular traveller from Lodha Amara Kolshet to thane station and back however the frequency of TMT service is very low. The wait time is generally 30-40 mins and with the recent developments of new building the bus gets too much crowded.

Request you to please increase the frequency of buses by 10-15 mins every bus....

Bus 12 that goes from Pawar Nagar to Thane station has changed its route. Now it does not take Castle Mill stop and instead takes the flyover just before Meenatai Thakre chauk even though there is not road work going on at that place. This has caused lot of inconvenience since Castle Mill bus stop is important since it's at the junction of 4 roads.

8:10 bus leaving from Runwal Garden city left early today by 2 mins. 8:08. Why should we understand you when you come late when you can't care for us . It is your duty to leave on the scheduled time not early or late. Start being punctual. You ruin someone's day by doing this. I know my complaint is going ती get drowned in the millions of complaints you receive but make a note. Understanding comes mutually.
92 बस No.