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Thane Municipal Transport [TMT] Complaints & Reviews

www.thanecity.gov.in
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Updated: Apr 8, 2026
Complaints 612
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27
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Bad 😕 It seems that Thane Municipal Transport [TMT] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Thane Municipal Transport [TMT] reviews & complaints page 13

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S
[email protected]
Nov 24, 2022
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Address: Nitin company Thane west

Bus no.MH04.HY 7023 Anand nagar ti borivali bus Date 24/11/2022 morning 11.20am from nitin company.i had 200 and ticket was of rupees 10 ..i said to conductor u give 100 for my next journey and remaining 90rs/- i will collect from depo but he said he didn't hv change but conductor had change.conductor not refunded the money and get off the beyond the my stop even he had change not refunded but he was frustrated and continuously doing argument with people. Request plz take action against this conductor who thinking he is owner of TMT and one can take action
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    V
    Vaibhav Bongane
    from Thane, Maharashtra
    Nov 19, 2022
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    Kolshet bus 00:50 on 19 November 2022,
    Driver was drunk and did not stop at the bus stop, arguing with the passenger and conducter was saying "jaudya na thoda pila aahe" attaching ticket below. Need action against the driver. Let me about the action within a week . Otherwise will sue him in the court.
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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      V
      Vaishali Jaifalkar
      from Thane, Maharashtra
      Nov 9, 2022
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      Address: Bandra Kurla Complex

      Daily some thousands of people travel from Thane to BKC and Back.

      Before COVID there are 4 buses in morning ( from Thane to BKC ) and 4 buses at evening ( from BKC to Thane )

      After pandemic, only one bus in morning time ( thane to BKC ) and one at evening time ( BKC to Thane ) is running. The timing of the same is also not convenient to so may people who are interested to avail this facility.

      Undersigned already write a complaint about the same earlier also. No reply for the same is received from the authority.

      We therefore once again request you to start AC 126 route on same ground as before COVID for the convenience of the Thane residents. Please consider the request on seriously and give services to resident of thane for which TMT is famous. We also request here to update the App of TMT for time saving of thousands of people availing TMT service.
      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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        A
        Aditya Dakshitya
        Nov 7, 2022
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        Today i boarded a TMT bus number MH 04 4047 from thane civil hospital at arround 11.00 o clock.
        the lady cundoctor was not doing her duty properly she was ringing bell without checking or looking at door. i checked it 3 times. even driver bothered about passangers couldn't boared the bus. at one stop 2 boys were boarding the bus and lady cundoctor was busy in issuing tickets. she without looking at door she hit the ring and bus started in speed. these boy sufferd a serious injury on leg. one boy could go under bus and caught a serious accident. i strongly asking here to take action on them.
        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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          M
          Mom's Lovely Boy Sam
          from New Delhi, Delhi
          Nov 4, 2022
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          Address: Kalher

          I am traveling from Thane station to bhiwandi and I have seen conductor sitting on the seat while the passengers are standing in the bus .is this the way to treat passengers very bad service.conductor code is 25773.
          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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            M
            [email protected]
            Oct 21, 2022
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            Address: 603 OMKAR BUILDING, NEAR HANUMAN MANDIR,TARICHA PADA

            Evening time passengers have to wait 1 hours for bus due to low frequency & then small buses are sent and very high frequency for vrindavan society buses & passengers doesn't even have to wait 5 minutes.I need to just draw attention that human beings also live in kolshet & not animals, so please treat us as human beings and increase frequency between 6pm to 9pm.Will appreaciate co operation from you
            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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              J
              Jayesh123456
              Oct 19, 2022
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              Address: Lokmanya Nagar

              Connected behaviour physically slap
              Wagale no .[protected]
              Bus no. 1593
              Date 19/10/2022
              Time:23:25:09
              Mulund to Lokmanya nagar
              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                S
                Sabanna nayak
                Oct 18, 2022
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                Address: Thane

                Dear / Sir, TMT

                ye lady cunductor sab passanger se Misbehave kar hai,
                Passanger k saat baat karne ki tameez nahi hai,

                Seat pe baith kar Ticket nikal rahi hai,

                Seat pe baith kar bolti paise pass karo sab log,

                1 passanger k saat jhagda b kiya usne,

                sir please Is lady cunductor pe action lijiye,

                Bus Detail- MH-04 KF 4047
                Thane depto to Pawar nagar
                Time morning 8:48
                Date 18/10/2022
                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                  T
                  [email protected]
                  Oct 9, 2022
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                  Dear Sir / Madam,

                  I want to raise complaint against bus driver and conductor ( MH01LA6350).
                  driver during ride only talking to each other not consorntrait on his driving on road. This is really unrealistic way of driving. Please take a action against both

                  Very bad TMC teams

                  Thank you
                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                    S
                    SeanF
                    Sep 30, 2022
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                    Bus 112 Lodha Complex
                    Late bus
                    Not on time
                    After hour 1 bus is coming in evening
                    Very poor service Disrespectful Behaviour Of TC
                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                      T
                      Tmt lover
                      Sep 28, 2022
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                      Address: Civil hospital

                      Give a bus halt at civil corner stop to all buses which are passing from civil hospital all the passenger have to run for buses to corners maximum residential are from corner side where pawarnagar, tulsidham, shivai, yeour, and 6no vrindavan halts give the civil stop at corner to all buses so public can easily pick and drop the ride from civil stop plz make it simple for all commuters thank you
                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                        R
                        Ravindra Belge
                        Sep 24, 2022
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                        TMC bus services

                        Address: Thane

                        Sir we are regular tax player residing in lodha amara and taking thane kolseth bus service it's found frequency is minimal and not according to population of area instead it's found some route buses goes empty on another route. Thane station seems not managed by anyone and services found totally ineffective . Why we should wait for bis for hrs and hrs after travelling by train . Please look into it make improvement....
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                        A
                        Ansari Ameen
                        Sep 23, 2022
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                        Address: Mumbra

                        There is no bus in mumbra to Bhiwandi...and I'm waiting for more than 1:30 hrs still waiting...and people are also waiting for Bhiwandi bus...and there is no bus timing given anywhere.. people also don't know bus timing people are standing in sun..we need more bus (Mumbra to Bhiwandi)...
                        Take strict action..as soon as possible..thanks you.
                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                          F
                          Farazuddin
                          from Mumbra, Maharashtra
                          Sep 15, 2022
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                          Late bus

                          I, the citizen of Mumbra Thane complaing about the late bus coming regularly. The bus is from bharat gear to mira road but it is not coming at proper time
                          Bus Number is 75...
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                          F
                          Farazuddin
                          from Mumbra, Maharashtra
                          Sep 15, 2022
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                          Address: Mumbra thane

                          I, the citizen of Mumbra Thane complaing about the late bus coming regularly. The bus is from bharat gear to mira road but it is not coming at proper time
                          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                            I
                            Ishika Sonawane
                            Sep 12, 2022
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                            Address: Thane station west

                            The person who manages the bus traffic at Thane station west bus stop argues with the costumers unnecessarily
                            He was forcing me to get into the bus with rush and when I refused to do so he stared arguing and insulted me
                            This behaviour is very inappropriate
                            I don't feel comfortable to travel from tmt
                            It has affected me mentally and i wasn't able to focus at studies in college
                            I sincerely request you to consider my complaint
                            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                              M
                              Maitreya Keni
                              Sep 10, 2022
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                              Address: Maharashtra, Bhiwandi, Shivaji Chowk

                              I reside at Bhiwandi and all the Bus no.88 from Bhiwandi to Mulund are refusing to drop people at the destination and managing use by dropping thane, we have wasted 2-3 hours waiting for mulund bus and every bus I asked told us to wait for next bus! This has caused me to reach late for my job and affected my pay! Please take a serious look in this matter and make sure this doesn't repeat again
                              Thankyou!
                              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                R
                                Rujuta Karmarkar
                                from Thane, Maharashtra
                                Sep 5, 2022
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                                Address: Thane

                                This is to inform you that we were standing at Hari Niwas bus stop waiting for bus going to Thane station. Time was 8.40 am on 05th sep 2022.
                                One bus number 1693 going to Thane station approached stop… even after seeing passengers standing at the stop, driver did not stop the bus..: bus was hardly filled with passengers…
                                Strict action should be taken against the driver of bus number 1693 going to Thane station.. board on the bus was numbered 3-Thane station…
                                This is pathetic services shown by handful drivers because of which entire TMT service of is questioned…
                                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  from Thane, Maharashtra
                                  Sep 3, 2022
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                                  Driver of Bus no MHO4 KF0082 is completely etiquette less and dont know how to talk with anyone. Without any reason usne mujhe gali di aur road pe chilla k bat ki
                                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                    P
                                    PRAJAKTA NAIK
                                    Aug 17, 2022
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                                    I am regularly picking bus from wagle estate Road no 16 and the signal was there. And bus no 12 came pawar nagar and stand at bus stop. But the driver not opened the door inspite of repeated request. And again bus goes and stop at the signal i again went there and he refuses to open again. And this problem face by everyone at the bus stop . As limited buses are available for mulund pawar route. Please i request you to inform your drivers to open the doors. And get action against driver of bus no 12 Pawar Nagar. bus no. MH 04 HY 1751
                                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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