The Chennai Mobiles — Mobile insurance (apps daily) purchased from chennai mobiles - mobile phone submitted for repair is not returned even after 75 days.

Address:	Coimbatore, Tamil Nadu
Website:	thechennaimobiles.com

Apps daily - claim intimation (Last 9 digits):[protected]

I bought mobile (Samsung j2) along with apps daily insurance from chennai 100 feet road branch.

When my mobile damaged, i have submitted my mobile to apps daily along with required documents and fees to the collection centre in chennai - velachery on 3rd dec 2016. They've informed, as per policy, the maximum time for return of device after service is 21 days.

After 75 days, till now, i haven't received my mobile back and no communication from them.

I have called the support number 10s of times. Only few times we could reach the support executive and everytim they say that the mobile handset is in service center. Same reply. No action.

There is no escalation point provided for further concerns.

I need my mobile back immediately.