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Updated: May 5, 2026
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P
Pallavi Kiran
from Tumkur, Karnataka
Nov 19, 2018
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I had subscribed for the Hindu young world in AUG 2018. however have never received a single copy neither they are refunding my subscription charges too. It has been 4 months still no solution. I have called them uncountable times still they are not willing to refund my money. Customer care executives are least responsible and afraid to transfer call to their higher officials.

Regards,
Kiran
The Hindu customer support has been notified about the posted complaint.
Nov 19, 2018
Updated by Pallavi Kiran
My order ID is W20180827ESUB7350
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    K
    Kb yadav
    from Nagpur, Maharashtra
    Nov 19, 2018
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    I had subscribed weekly school tabloid for school kids on oct 8th, 2018 for my kids relative in patna
    Till today i have not received the the same.
    The mobile and the mail i'd provided are - [protected] and [protected]@gmail.com.
    It is requested that start of delivery of the magazine may be done at the earliest. It is also requested the the individual concerned should contact the given mobile number and confirm for delivery.
    Regards,
    Your sincerely
    Kb yadav[protected].
    Ps. Just to mention that i had given the subscription as a gift to my relatives using above number and mail.
    The Hindu customer support has been notified about the posted complaint.
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      Y
      YJoseph
      from Tindivanam, Tamil Nadu
      Nov 19, 2018
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      Address: 600107
      Website: The Hindu

      Hello team,

      Ref:
      Subscriber number: [protected].
      Email reference id: a152700

      I would like to bring to your attention that i had subscribed to the hindu newspaper online in oct 2016 and i had renewed it again in oct 2017; however, after renewal, i had some issues with beginning newspaper delivery and after quite a lot of emails and phone calls to customer service team they resolved it in mar 2018, i. E., technically my subscription started only on mar 7, 2018.

      With that being said, on oct 14, 2018 i was informed that my subscription has ended and they stopped delivering newspaper again. A week prior to the subscription renewal date itself i had spoken to cs team, explained that my subscription only started in mar 2018 and requested extension of the current subscription till mar 2019 and they verified the details and said they will escalate it for extension but it's been over a month now without the daily newspaper and all my calls and emails to cs team are not yielding any results.

      I request you to kindly address it on priority and resolve it at the earliest.

      Thanks and regards,
      S. Krishnamurthy
      The Hindu customer support has been notified about the posted complaint.
      Nov 26, 2018
      Updated by YJoseph
      No update for a week now? Do you have a deadline of when to expect an update or resolution?
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        Y
        yenreddy
        from Bengaluru, Karnataka
        Nov 17, 2018
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        Address: Nalgonda, Andhra Pradesh, 508001

        I had cancelled my subscription and requested refund few months back. They customer service team keep saying that there will be a call back from hindu and refund will come in 2 weeks. But nothing had happened. I have requested many times. I have sent my account details also to customer care email. But still no response. Always they say, we will get back in 2 days. I have subscribed in online. I think it is better to go thru local agent that online.
        My registered mobile number is [protected]
        The Hindu customer support has been notified about the posted complaint.
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          Y
          Yogeendran ip
          from Bengaluru, Karnataka
          Nov 16, 2018
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          Address: 560100

          Name: yogeendran i p, mob no: [protected], subscriber id: [protected]
          I had renewed my subscription for the hindu daily on 19/10/2018 vide ref id: t20181019esub7057.
          Yesterday, on 15/11/2018 our newspaper boy informed that i will not be supplied with the newspaper from today onwards due to non-payment/non-renewal of my subscription. Immediately, at about 8.00 am i had contacted on toll free no:[protected] and informed the customer care executive about the incident. I was assured that my complaint will be attended to within 24 to 48 hours. But did not receive th daily issue.
          Incidentally, subsequent to my telephonic complaint, i had received message and e-mail stating that my interaction regarding change of address is registered with reference no: a296386, which is absolutely absurd. I had simply asked the executive to correct the pin code as 560 100 instead of 560102 wrongly mentioned in my address. Today, (16/11/2018) at about 9 am also i tried to contact the customer care but invain, since i did not receive today's issue also. Um

          I would like to request you to kindly restore supply of daily newspaper as well as to compensate for non-supply of today's edition.
          The Hindu customer support has been notified about the posted complaint.
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            V
            Venkata Rammohan Srirangam
            from Jaipur, Rajasthan
            Nov 14, 2018
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            Address: Visakhapatnam, Andhra Pradesh, 530013

            My name is s v ram mohan, my residing address is flat 2a, door no 50-96-4/7/3, sairatneswara residency, north extension seethammadhara, visakhapatnam 530013. I am regular reader of the hindu news paper, but since last three days i am not receiving my daily edition. I have discussed the matter with the concerned agent of this area, every time he is commits me to send the missed copy but actually he never sends.
            If this is the affair of paper delivery in the heart of visakhapatnam, then what would be the the status remote areas. This state of affairs forces me to change my choice of news paper. This is the status of "india's national news paper since 1878"
            The Hindu customer support has been notified about the posted complaint.
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              K
              Kallyani
              from Bhimunipatnam, Andhra Pradesh
              Nov 14, 2018
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              Address: Visakhapatnam, Andhra Pradesh, 530003
              Website: Not applicable

              I have subscribed for [protected]@school online and haf paid the amount long back. After continuous follow up i received a copy of the same on 4.11.18. But the next edition dt 11.11.18 is not yet received. If there is any difficulty in servicing my order please refund my amount because for each and every edition i need to do follow up. I did not expect such delays froma reputed paper like hindu.
              Kindly look into the matter
              Regatrds
              Kalyani
              Vizag
              [protected]
              The Hindu customer support has been notified about the posted complaint.
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                Y
                yadu67
                from Chennai, Tamil Nadu
                Nov 13, 2018
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                Address: 600063

                On 21.8.2018 i sent rs 10000 by neft to the help kerala fund announced by the hindu. The details of payment are: bank:iob perungalathur chennai 600063. Account no [protected]. Utr no of transaction ioban[protected]. Even after several reminders they have not sent the receipt for the same. Donors list also not yet published.
                Yadunath
                Donor
                Emailid [protected]@gmail.com
                Pan no aaapy4597q
                Cell [protected]

                Address; 33 thiruvalluvar street new perungalathur chennai 600063
                The Hindu customer support has been notified about the posted complaint.
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                  B
                  babupappa
                  from Adur, Kerala
                  Nov 12, 2018
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                  Dear sir,

                  I am a resident of district pathanamthitta, kerala.
                  For 2 weeks now, i have been receiving only the main section of the sunday hindu news paper. This is about 22 pages. The rest of about 23 pages of the hindu paper (Supplements etc) are not delivered.
                  My assessment of the reasons for this deficiency are as under:-
                  1. The agent deals with different newspapers and periodicals. As a result, he is unable to keep a track of the supplements of any particular paper on any given day.
                  2. The boys who put the supplements into the main news paper may not be aware. They may also be in a hurry to finish their job.

                  My suggestion is that as you are currently doing with supplement edge and opportunities, you may like to insert the supplements into the news paper, and make it into one whole.

                  Thanking you
                  The Hindu customer support has been notified about the posted complaint.
                  Dear Sir,
                  I ordered DEEPAVALI MALAR along with முன்னத்தி ஏர் for which I have sent Rs.304/- but I received Deepavali Malar alone. So I request you to send the book முன்னத்தி ஏர் as early as possible. My Order ID is_3294.
                  M. Leo Christ
                  21, Keelappudur 4th Street
                  Tiruchy 620001
                  [protected]
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                    M
                    Mrudul Vijayan
                    Oct 29, 2018
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                    Address: 560102

                    Irregular supply of news paper by the hindu.
                    Its been a torture for me and my father - that you are not supplying your paper regularly.

                    I have subscribed for hindu as well as business line. (Yearly subscriptions)

                    Mr/s. Hindu claims to supply news paper and collects money online. However they are highly irregular.
                    And by irregular supply - i mean they miss to supply 1 or 2 papers every week!!

                    Mr/s. Hindu should apologize for their incompetency to supply their papers.
                    They should be fined for this!!
                    The Hindu customer support has been notified about the posted complaint.
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                      V
                      vincent Comraj.j
                      from Erode, Tamil Nadu
                      Oct 25, 2018
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                      He manager
                      The hindu

                      Re. Delayed commencement of delivery not taken in to account.
                      I refer to the message received from you last year when there was delay in commencement of delivery of the newspaper months after my payment. The delivery commenced only after november, 2017. Now the vendor has stopped delivery from 16/10/2018 onwards. Kindly give necessary instructions to the deliverer to continue delivery till november, 2018 as promised last year under last year subscription. I have also made payment through credit card last week on 16/3/2018 for the next year subscription. Kindly do the needful
                      Dr. J. Vincent comraj
                      Principal (Retd) government law college, trichy.
                      The Hindu customer support has been notified about the posted complaint.
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                        S
                        singhanant001
                        from Chennai, Tamil Nadu
                        Oct 25, 2018
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                        Address: Bangalore, Karnataka, 560076

                        I purchased the hindu newspaper hardcopy subscription for 1 year, first of all, they did not started delivering newspaper on scheduled date and now they will be not delivering it often. I am highly frustrated with such kind of service. Below dates it has not been delivered. And everytime when i call they will say now onwards it will not happen. 16 sep 17 sep 18 sep 19 sep 20 sep 21 sep 22 sep 01 oct 02 oct 06 oct 07 oct 08 oct 17 oct 21 oct
                        The Hindu customer support has been notified about the posted complaint.
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                          T
                          Thugiilan
                          from Chennai, Tamil Nadu
                          Oct 23, 2018
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                          Address: 600116

                          I took one year subscription for the hindu english new paper, here i attached my subscription details for your reference.

                          I already raised request twice to change my address, according to my new address still i can't get new paper for past two months.
                          Please do a arrangement to get the paper for my new address.

                          When i am try to reach your customer care number i couldn't get any response.
                          The Hindu customer support has been notified about the posted complaint.
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                            A
                            Athira Kumar
                            from Bengaluru, Karnataka
                            Oct 20, 2018
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                            Website: [email protected]

                            I, k kumaran subscriber no: [protected] is unable to receive newspaper since 15th october. When enquired we were notified we were informed that we hadn't renewes our subscription but we have actually renewed it and it is a miscommunication from your end. I have attached the payment receipt with this complaint. Please do the need as soon as possible
                            Thank you
                            The Hindu customer support has been notified about the posted complaint.
                            My today paper is not delivered and it shows error. do something about it ... I already had made a payment but still, it is showing no subscription
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                              J
                              Julius Darren
                              from Ernakulam, Kerala
                              Oct 18, 2018
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                              Address: 625014

                              Hi there,
                              This complain is regarding the subscription of your newspaper. I had already made the payment for the upcoming years subscription by about 10 days in advance to get newspaper from october 16 continuously. But it's been 3 days since i haven't received the paper. As it'e been 3 days kindly look into the matter and see through that we get the newspaper as soon as possible. Also extend my subscription for 3 more days as you haven't delivered the newspaper for last 3 days (I. E on october 16, 17, 18) as it starts on october 16. Kindly look in this matter asap and take immediate action.
                              The Hindu customer support has been notified about the posted complaint.
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                                E
                                elavarasan24
                                from Chennai, Tamil Nadu
                                Oct 13, 2018
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                                Address: 630003
                                Website: the hindu

                                Sir i am student of acgcet, here we have one professor his name is mariraj mohan, he belong to department of civil engineering, he is torturing students mentally who is not obeying his words, and also he is seeing the girls in bad manner, one time he look a girl in a bad manner and the girl realised that, and she get away from him, because of the he trying to fail the girl in examination even though she is a topper of the class, and he is pushing the students in wrong path and mentally commit suicide, sir i request you to take some decision against him otherwise lots of students life will spoil, writting this because i am also mentally tortured by him, i am written this with a good sense and knowledge, sir please take some decision against him otherwise lots of students life will spoiled, some of the student may chances to commit suicide. Thank you sir
                                The Hindu customer support has been notified about the posted complaint.
                                I have subscribed for business line for half year, form september, still i am not getting newpaper even after one month, i contracted customer care many times, they say your issue will be resolved but it is still not resolved, i want the issue to be resolved.
                                We have subcribed for the Hindu newspaper but we are not receiving the newspapers regularly.we made a complaint to the corresponding person( vendor) but he didn't respond properly.we are residing in Anna nagar( near tower).
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                                  M
                                  Mk091
                                  from Madurai, Tamil Nadu
                                  Oct 7, 2018
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                                  Address: Chennai, Tamil Nadu

                                  We have subscribed to the hindu newspaper through a person named ram he has not been available for past 10 days and hence we do not get newspaper.
                                  We have tried to call him, whatsapp him but no response. When asked about him his co-workers do not know anything.
                                  He has not given any receipt for subscription but newspaper had been given for one month
                                  If you do not take action we would have to.
                                  The Hindu customer support has been notified about the posted complaint.
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                                    K
                                    Killis
                                    from Kakinada, Andhra Pradesh
                                    Oct 6, 2018
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                                    Address: East Godavari, Andhra Pradesh, 533003
                                    Website: thehindu.com

                                    Hi,
                                    My subscriber no : [protected]
                                    Subscription no : n[protected]
                                    Orderid is : t20180303esub2242

                                    I had renewed the subscription for young world on 03/03/2018. I have not been receiving the order for the last 6 months...

                                    Received two calls as enquiry for address
                                    Still no issue has been delivered so far...

                                    Please refund my subscription amount...

                                    Thank you,
                                    The Hindu customer support has been notified about the posted complaint.
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                                      M
                                      MaheshVaze
                                      from Mumbai, Maharashtra
                                      Oct 5, 2018
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                                      Address: Bangalore, Karnataka

                                      I subscribed the hindu newspaper with order id: t20180704esub2825. I should get my copy from 1st oct. But till now i have not received my copy. I contacted customer care number of times. They gave me same answer always that "you will receive your copy from tomorrow". Complaint reference number is a274478. This is very shameful from a newspaper agency. I believe that a local distributor who is selling a newspaper is not interested that the customer should get a copy directly from the newspaper company. You please resolve this issue quickly and let me enjoy reading the current happenings.
                                      The Hindu customer support has been notified about the posted complaint.
                                      Non delivery of newspaper since 17th Aug 2018 despite multiple complaint requests raised at the customer care center. My subscription (Id: [protected]) is valid till 2019.

                                      customer care executives are hell bent on closing the complaint lodged and is not ready to actually trying to resolve the issue. worst customer service i've ever seen.
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                                        weareidiots
                                        from Eraniel, Tamil Nadu
                                        Oct 3, 2018
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                                        Address: Chennai, Tamil Nadu, 600021

                                        What an idiotic circulation dept. You have! When my hindu tamil subscription period ends, you never informed me. Should you not inform me at least 3 or 4 weeks in advance?

                                        While searching your website https://pay.hindu.com, there is no sign or display of tamil hindu newspaper! What sort of business you are running?

                                        I hope this complaint will not be read or replied by your circulation dept.

                                        Go to hell. I wont recommend this tamil hindu newspaper to anybody.
                                        The Hindu customer support has been notified about the posted complaint.
                                        Oct 03, 2018
                                        Updated by weareidiots
                                        What an idiotic circulation dept. you have! When my Hindu Tamil subscription period ends, you never informed me. Should you not inform me at least 3 or 4 weeks in advance?

                                        While searching your website https://pay.hindu.com, there is no sign or display of Tamil hindu newspaper ! What sort of business you are running?

                                        I hope this complaint will not be read or replied by your Circulation Dept.

                                        GO TO HELL. I wont recommend this Tamil hindu newspaper to anybody.
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