The Hindu Complaints & Reviews

I have subscribed for The Hindu's Business line edition on 1st August 2018 and supposed to be delivered from 16th August 2018 for next 6 months. But the newspaper agent is not delivering it on regular basis. In the last 45 days they have not delivered for 20 days.

The agent is skipping mostly on Fridays and Sundays. Even after making frequent and timely follow up with the Hindu co-ordinator Mr. Shimnad basheer in ernakulam, agent is still skipping the delivery.

Initially i thought it is happening because of floods in Kerala hence I did not complain about it. And Mr. Basheer was also insisting not to complain directly. So I did not complain.

It's disheartening and frustrating service on the "THE HINDU - BUSINESSLINE" SIDE.

I am hoping better service at the earliest, else I'll try consumer forum.

My contact no. [protected]

I have bought "ka nilakanta sastri - writings in the hindu" in the hindu website on april 22, 2018 priced rs 269. I didnt receive the book yet. Now it is month of septmeber, despite sinding no of mails regarding the issue but didnt receive any positive response of getting the book from them (Uploaded the details of conservation). The got to know about the book form the multiple advertisiment form the newspaper and got intrested in the book. I have wasted lot of time regariding this issue. Kindly consider this issue and solve asap.

The seller in bareilly named deendayal took 11rs per paper, when i complain to him he said 11rs is company price.
But on newspaper it is 10rs. Kindly take an action against him.
I live in hostel and we hostel girls haven't any option except taking paper from deendayal and he take us granted and we pay him extra money. Why?
The hindu is already costly and because of deendayal we are payning extra 100 rs per month.
Plese take an action.

Dear sir/mam
This was the second time that I am posting this problem of not getting paper from two months .
I have taken subscription for yearly one but this was not at all fair . As a student I need paper so badly but I have been complaining this to people here Guntur distributor and Vizag as well but no response for multiple cals made to them... This is not even fair for a reputed paper like Hindu
Hope u can sort out this as soon as possible
Please go through this issue and provide me the paper.

I have been getting the hindu - tamil coimbatore edition for the couple of years through annual subscription mode.
At the time of renewing the annual subscription for the year apr 2018 - mar 2019, i have informed about the irregular paper distribution, to the persons who were contacted me. It was assured me that definitely looked into to nullify the issue.

I have informed the personally to the distribution agency, no improvement.
Then started writing a mail to customer care, the template response of we have forwarded your mail to the concerned department, we will get back to you.
There after no response to mail and the situation deteriorated further.
Even after numerous mails the story is still getting repeated.
The month of september the following dates are not delivered with paper.

04 sep 18, 10, 13, 14, 16, 17, 18, 19, 20, 22, and 23 sep 18 which included two sundays and one vinayaga chaturthi day.

Out of 23 days eleven days are not circulated with news paper. As the customer complaints in the proper fashion is being ignored by the authorities, i am not interested to continue the subscription.

Kindly cancel the subscription and do the refund, as i am not interested to blow the whistle to the deaf ears.

P. Ramesh
[protected]

My new address is at ss garden, subramania palayam, gn mills.

Change of address intimated on 06/09/2018. Though i was informed the resumption of the supply of the newspaper to be done within 4 days, i am yet to receive the magazine (Already 13 days gone). I feel sorry about your services even after remainders. My subscription no. Is [protected] renewed from 28/02/2018..

Respected sir/ madam,

I have been charged an auto payment from 3 months but the hindu newspaper is not being delivered at my home. The delivery boy is providing a regional newspaper and charging rs 160/- from the past 2 months. When informed about the auto payment of 99/- from my credit card, he said that he is unaware about such transactions.

It's been 3 months i am facing this issue. Can you please help me to refund my 297/- and cancel my auto payment as this is not working as i expected.

I look forward for your quick response.

Regards,
Ram, bangalore.

My colleged pt deendayal upadhyay national Institute for persons with physical disabilities (divyangjan) is consistently increasing fees in past two years.
At the time of admission they told us that fees will decrease in subsequent years .
2 nd yr fees was 19000 it was increased to 25000 (approx )

And also take fres for internship. At the time of admission, in the college prospectus, there was only 4 year fees description & 6 month internship .
But after getting admission we came to know internship fees .
College takes tuition fees for no classes in internship.
25000 for submitting research in the internship ?? Is this legally correct ??
And
is this legal to increase fees in mid of course ?
My brother's college (DTU )also
increased fees but for new students not for those who already taken admission.
I can't understand this difference.

Subscriber id : [protected]
Hindu reference id : t20180713esub7168
I subscribed for newspaper on jul 13. Subscription period[protected]
To[protected].
The newspaper delivery is very irregular. Every other day one or two sheets will be missing and at least once in a week, the person delivers indian express which turns my mood off for the whole day. When i tried talking to him, he replied in a rude and careless manner. Today he said over phone that he hasn't received any message from the hindu's end regarding my subscription, hence he won't be delivering me the newspaper from tomorrow.
I have been a subscriber since july 2017. And the newspaper's agent has troubled me in a similar way in the past as well.
So i am hereby requesting you to please change my subscription to e-paper for the remaining period as i don't want to deal with that troublesome agent.
Please consider my request.

Thank you.
Regards,
B n lakshmisha yadav

Dear sir
Ihave been subscribing hindu since last 12-13 years. Sometimes i pay on line also. But in july i have paid online and i god thanks message from hindu office also. — tx-thindu on saturday 1-7-2018 — that they rcd 1899rs online and my order id is — w20180701esub7185. And my subscriber id is [protected],, and my mobile no. Regd with u is [protected]. I did not paper from 1-9 to till today as my online payement is not acknowledged and not noted by hyderabad hindu office which is very disgusting lie for me.,,, afterwards i have complained to customer care office on toll free number at hindu chennai office also. And its reference number is a258495 on 3-9-2018.

Kindluy look into the matter seriously and see that i get hindu paper regularly hereafter and also compensate fthepaper issue for 9- 10days more also bcos it is your hyderabads office istake also. I will b very pleased i[censored] pl. Send us and update the progress ad see that paper is issued regularly soon and dont deprive our subscription privilage when it is paid online already by online method provided by your good offices pl.,, take swift action favourably soon and inform us by message or phone which i am eagerly awaiting also.

Thanking u all, with regards professordr. K. Amruth rao.. Md (Osmaia-gold medalist) dcp, kachiguda chowrasta hyderabad
—

Hello amurth rao,

Greetings from the hindu group!

Thank you for contacting the hindu customer care.

Your interaction regarding non receipt of the hindu has been registered with reference no. A258495 our executive will be in touch with you shortly and address your complaint.

Assuring you of our best services.

Please do not respond to this email as it is an automated alert.

Warm regards,
Manager - customer care.

Dear sir/ mam
This is to inform that i am not getting paper since one and half month but i have took a year plan
Even people here were not even responding properly
This was second time since i started getting paper. First i hav been complaining to guntur office but no use later in a week after posting here i got the paper again.
As a trusted customer of hindu paper i don’t want this kind of service to b repeated sir because we don’t want between people to spoil ur circulation related matters... Please go through this issue and provide paper as soon as possible

My subscriber id is [protected]. I have renewed my subscription till aug 2019 and the hindu payment ref is t[protected]esub7105. I have not been receiving newspaper for last 3 days despite a complaint with call centre 2 days back. Today unable to get the call centr also. Highly unsatisfied with this high hands attitude. If you are unable to rectify please arrange refund.

I paid my renewal as per the mail sent from the hindu. But i did not receive my paper and when i asked they said me i did the payment on 28th of august 2018 so paper will come only on 16th of september 2018. When i said as per your mail only i did the payment which said renewal before 31st august 2018 the did not properly respond and give me a solution. I said i need this process to be fast and want the paper for my daily exam preperation purpose they just said we will help and didt provide any help. Poor way to deal with customer even after paying before time as provided in their mail. I need a solution and cannot wait till 16th of september.

Dear sod,
I got subscribed from 01/09/18, for a year. I didn’t receive my copy the first day. When asked, the agency says they haven’t received any intimation regarding my subscription. Due to some miscommunication between the hindu and the agent, still my copies are pending.
Moreover, the agent said, they receive their copies by 06:30 am everyday. So they don’t have the delivery boys, as they go to school. By which, they can only deliver my copy the next day.
I tried contacting the office multiple times, but no proper response so far. Literally, there is not even a single person who is responsible.
Shame on these people.

I made subscription renewal payment since last week before the renewal date through online link, my subscription started on last 31st aug 2018 but still i am not receiving hindu paper at my home. I here by attached proof of renewal copy for your reference.

I lodged complaint via toll free no but no response since last 4-5 days, but no action takes place.

I asked paper vendor mr. Vijay ([protected]) who told me that this issue being created due to online payment, if the payment made through vendor paper will come surely. If made online payment hindu makes always issue...

Who will give compensation to me in last 3-4 days for paper not receiving???

Sir,
Complaint raised on july 2018 (Id: 2023638]) in this consumer complaints and the details are in below.
Till date it is not resolved.

Sir,

I have paid on 23rd july 2017 rs.999 (Cheque) for annual subscription and promised to get the back pack bag with in 15 days while collecting cheque.

Till date (Almost after a year) i did not received the bag.

So many times contacted the customer care, they lodged the complaint but it is for name sake.

I called the agent, not answered properly and did not pick my call afterwards.

Being one of the most popular newspaper, i did not expect the service from the your agent and your customer care department.

After one your, my subscription going to end by this month (Sep 2018), customer care people and agent regularly calling and asking for renewal.

They did not bother for last one year for my call and complaint.

Vendor name:
Raghavendra
News agencyct031840
Agent name - rakesh s

Please solve this long pending issue immediately and oblige.

Regards
Magesh kumar d

Myself nagashree a c residing in bilekahalli (Near btm lake road).
I have raised several complainants for not receiving the newspaper, i always got cliche response telling you will get in a few days. I have been calling them more than 5 times. Still, service has not improved.
I have raised the issue for the refund of new subscription they are not accepting it.

Above mentioned heading news in Kozhikod edition mentioned that Mr D B Bini s pointed about the usage of Tsunami fund in Kerala. But in that paragraph mentioned that about Okhi disaster but that is wrong thats also Tsunami fund.The reader confused about is it Tsunami or Okhi.
So I request u give the clarification
[protected]@gmail.com
Thank u

On page 12 news
India will be back on the 7.5% plus growth track this fiscas
(You printed cea is arvind virmani but its name is arvind subramanian)

India’s economic growth seems to be back on a recovery path and the country will be on a firm 7.5 per cent plus growth track this fiscal, former chief economic advisor arvind virmani has said.

He further said that the us-china tariff war provides an opportunity to increase india’s exports to the us.

“economic growth, which has been subject to many ups and downs over the past seven years, seems to be back on a recovery path.

“... Domestically, the main risk to macro stability is politically driven government consumption spending at the cost of investment and fiscal prudence. If this temptation is resisted, the country will be back on a firm 7.5 per cent plus growth track this year (Fiscal), ” virmani told pti in an interview.

He noted that the rise in oil prices due to geopolitical factors like sanctions on iran by the us is, however, a concern. Replying to a qu

Respected sir
I have subscribed hindu paper for rs 999/-, as a yearly subscription. I shifted my house to anna nagar west extn., from perambur on 17 june 2018.
And requested to continue the hindu paper service to my new address. Despite of my several calls to your customer care, i have not received the paper even a day.
This is my last try and the next is to approach the senior official of yours.
Hope you will consider and priortise and solve amicably.

New postal address
E venkateswaran
24, icc, 5th street,
B - sector, w-block,
Anna nagar west extension,
Chennai 600 101.
Mobile [protected]

Thanking you

Regards
Venkateswaran e