The Hindu Complaints & Reviews

I have done the payment for 6 months subscription on 17th November. I supposed to get the paper from December 1st. But I didnt receive the paper till now. I have raised complaint on the number[protected]. They said the issue will be resolved soon, but no luck. If you can't deliver the paper. I request you to give back my money. I never expected this kind of response from The Hindu. Below is the subscriber ID: Subscriber ID : [protected]

I have paid for an annual subscription for the Hindu Bangalore Edition on 5/11/2015 and the amount was deducted on 16/11/2015. It was said that I will receive the newspaper on 16th. I waited for couple of days and made a complaint. I didnt receive any update and then I again made a complaint on 1/12/2015. I called the customer care on 2/12/2015 and they told me I will receive it today but it is the same. Now when I call the customer care no one is taking the call. It is pathetic that you take our money and don't respond. If you are not capable of addressing my complaint please reimburse my amount back. Mobile Number: [protected] Order Number: 90522

I am from Bangalore & I've subscribed THE HINDU through their promotional offer for the period of 1 Year which suppose to start from Feb 2015, but I started getting the paper only from May 2015 after regular follow-up with them. Now suddenly from Oct 15, I am not getting the paper. It is almost 2 months over now, still I am regularly writing emails to their Customer care but there is NO proper resolution. My order No is TLHP35035 dt 25/01/2015. I never seen such a worst customer service so far. Don't operate such a schemes and fool your customers. Frustrated customer, Murali [protected]

Hi There,

I have subscribed for a year by paying 499- and I supposed to get the copies from Dec-1-2015. I have not received it yet.

When called to[protected] on 1st Dec and i got a call back and they told it will be resolved by today and not yet received the copies.

THLP# 100417
and phone no is [protected]

I didn't receive the newspaper till now (delivery was to start from December 1st, 2015) and was contacted by your office. They have asked me to contact a local agent and ask them to deliver 'The Hindu' and that I can pay him by virtue of coupons that'll be mailed to me. If I had to contact a local agent for subscribing to Hindu, I would have done that in the first place and may not have opted for online payment. If I have paid for a subscription which promised me door delivery, I expect the team to honour that agreement. Please help in getting the newspaper at the earliest. The details are given below and I don't wish to contact any local agent to sort this out. Being an ardent support of a good newspaper, I was eagerly waiting to read my first copy of Hindu in Mumbai. But I'm a bit disappointed now. DELIVERY ADDRESS (Location is Ghansoli, Navi Mumbai, pin code 400701) PAYMENT INFORMATION Subscriber ID : [protected] Hindu Reference ID : W20151126ESUB0215 Amount [ INR ] : 2262 Citrus Bank Reference ID : [protected] Date of Transaction : Thu Nov 26 21:08:39 IST 2015

Hi, I had subscribed to the mumbai edition of the Hindu.but have not received any paper in last 3 days. My subscription id is [protected]. My contact number is [protected]. The hindu is doing such a great lauch advertisement but they had failed to deliver their first edition instead. Hoing that donot get cheated.

Sir, I have been a reader of THE HINDU since the last 5 years getting my copy through the local news paper Vendor (Opp Srinivasa Theatre, West Mambalam, Chennai) After coming to know about the Independence day offer, I paid Rs. 1071/- as subscription online for 1 year on 1st September 2015. Payment made date is 16 Aug 2015 by Credit card [protected] For the first month, I received a newspaper on time without any issue. from October 2015, around 6 days paper not delivered. Lodged a complaint with Customer care who informed me that they will change the agent. I kept quiet. Again for this month, I have not received around 9 days paper..When I checked with Customer care, they asked me to contact Area Sales Manager who asked me to contact the Saidapet area person. However, till date I have not received the subscribed newspaper. Whenever I raise a call to customer care, I get the message that sorry for the inconvenience. But till today the problem has not been solved. Could you please deduct the amount the papers delivered and return my subscription amount back? If not possible, send some good tamil magazine in lieu of the balance amount. I am sorry to say that I am totally disappointed from your way of service, which I never expected being reputed concern like Hindu R.Raman [protected]

Dear sir, My name is Gyanendra Kumar, my address is plot no 47, flat no 305, Srinivasa Apts, laxminagar colony, saidabad Hyderabad. On 16th Nov, one Hindu news paper came at my door and told me that if I will give cheque of 699 rs. Then he will deliver me news paper for a year. I given him the cheque, he told me that he will start giving news paper from 16 Nov onwards. But he is not giving paper at all... I called their customer care, their area manager, but there is no response, now they stopped receiving my call.now I want my money back, please help me in this regard. Please find required detail below. Order no: 562528 Mr. Harish(area manager Hindu):[protected] Customer care the Hindu :[protected] Srinivas(who collected cheque from me) : [protected] Regards, Gyanendra Kumar Mobile: [protected]

I have been a reader of THE HINDU since the last 9 years getting my copy through the Vendor "Renuka Raj News Agency, Mangalore. (Mobile [protected])

After coming to know about the Dussehra offer, I paid Rs. 1354/- as subscription online for 1 year on 18th October. I was supposed to receive the subscribed copy. The subscription ID given was: [protected]

However, till date I have not received the subscribed newspaper. I have been trying to contact the customer contact number[protected]. After couple of seconds, phone disconnects (miss call facility)

Only on Nov 1st, I received a call from the Cust Care stating that I would be receiving the copy from Nov 2nd, but have not received it till date.

However, all my other calls have not been responded to. I am still paying for my daily copy from the same vendor - who says he has not received any list from you which includes my name.

Did not expect this service from THE HINDU.

From when will I get my subscribed copy?
Why is THE HINDU customer care not calling back?

The hindu customer support is very pathetic. i tried to call them several times but everytime they jus say that the problem will be resolved but till date no action has been taken. i spoke to their manager in mogappair Mr.Sriram and another person of their support team Mr.ramesh .But its been 20 days, and i have received the paper only one day .please resolve the issue immediately or refund my amount.i am fed with the service offered by The hindu. My details: Subscriber ID : [protected] Hindu Reference ID : W20151022ESUB0043 Amount [ INR ] : 1164 Billdesk Bank Reference ID : EIOB[protected] Date of Transaction : Thu Oct 22 08:58:58 IST 2015

Hello team, I subscribed for one year subscription from November 16 to next year. My subscriber id is [protected]. I am highly disappointed on the very first day, because the delivery guy (name velu phone no - [protected]) is saying, he cannot deliver to my home, since it is one kilometre away from the main area. This is unacceptable, because, if Hindu is not ready to deliver, they should not have accepted the online subscription money of 1600 during registration itself. Please take action against this complaint. Thanks and regards, yuvaraj manohar. [protected].

Dear Sirs,

I am one of the unfortunate subscriber of news paper THE HINDU - TAMIL with the above subscription number.

I opted for yearly subscription and the subscription amount was paid online, which duly acknowledged by M/S THE HINDU vide their email dt. 21st October, 2015 and the subscription was to start from 1st November, 2015.

Out of 15 days since start of subscription i received paper only for 4 days. i.e., on 4th, 6th, 7th & 12th only.

Again from 13th on wards no paper has been supplied to me.

The payment information is as follows

PAYMENT INFORMATION

Subscriber ID : [protected]
Hindu Reference ID : W20151021ESUB0032
Amount [ INR ] : 1319
Icici Bank Reference ID : [protected]
Date of Transaction : Wed Oct 21 08:15:16 IST 2015

A complaint was lodged via email dt. 1st Nov. 2015

The complaint reference number is 037351

Despite my repeated telephonic calls and emails since then, the regular supply of the paper is not being done.

I would be obliged if they arrange to return my subscription.

yours sincerly,

s.mannar mannan

I have made the payment for Hindu newspaper on 1st October 2015. I haven't event received a single copy of news paper till date. Almost daily I make a call to there customer care. But there is no use. Every time they promise me that, the issue will get solve in 24 hrs.. but nothing happens. My complaint number 036042

Thanks

We are subscribers of the hindu newspaper both english and tamil. We are residing at Korattur, Chennai - 600 080. Off late we are not receiving the papers on time and everyday it is almost delivered around 8.00 A.M when all the persons leave for office. There is no agent at the place where it used to be and we dont have the person to be contacted. We request the management to solve the problem at the earliest. Now on 9th November 2015 at the time of writing this complaint (10..00 A.M) still paper is not delivered whereas other delivery agents have delivered their papers.

Thanks & Regards
V.Jagathkumar
[protected]
L-12/3 East Avenue
Korattur, Chennai - 600 080

I placed a request for address change. In September second week till now the is not resolved i would have called the Hindu customer care more than 7-8 times. than also it not resolved. subscription details. my subscribed phone number is [protected]. complaint number is 0299877. please help me in solving issue.

I have made the payment for Young World magazine on 12th August 2015, there after so many emails and phone follow ups, till date there is no response. My complaint No. 034951. Such a worst response never I have seen in my life time of 64 years.

I have paid for Hindu daily newspaper subscription for one year with premium of INR.700 on 13/Aug/2015. But, the news paper was not distributed for at least 2 months ! I made so many complaints regarding that. After all efforts I received the first newspaper on 29/Oct/15. From 29/Oct/15 to 01/Nov/2015(today), I must have received 4 issues. But, I have got only 2 issues. With this experience with Hindu, I request you to immediately cancel my subscription, and refund INR.700 deducting the cost for 2 issues !! Regards, S Praveen. [protected]

I have Subscribed Hindu Young World on September 2015 and paid the amount online but I had not yet received my cipy. Kindly resolve my issue.. My subscription I'd...[protected]
Hindu ref no...W20150930ESU80026

The hindu news paper guys are cheating the people by taking one subscription fee in advance. After receiving the money they are not providing the paper regularly, its been 4 months now, after my yearly subscription, hardly i they delivered 45-50 days only. even after reporting to the supplier regularly, the are just neglecting the customers who ever paid in advance
p: Hindu: please look in to the issue and do the needful

Sir,
As I have shifted my house to my own flat on 1st September 2015, After so many complaints I am not getting the YOUNG WORLD which I've subscribed for 1 year.03 emails and 02 telephonic complaints had given.

1st email on 15th Aug 15 well before the shifting I had informed to customer care about the change of address.Reply - On 19th Aug I got confirmation email regarding change of address.

As I have not got my YOUNG WORLD copy at my new address.

1st Telephonic complaint -No-029862 dt 12 Sept 15 .No reply from customer-care

2nd email- On 17th Sept. No reply from customer-care.

3rd email- On 27th Sept .No reply from customer-care.

2nd Telephonic complaint- 0n 3rd Oct (today). Reply- To contact the following email addressee, [protected]@thehindu>co.in (email address is fake)