The Hindu
Kasturi & Sons Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
734
COMPLAINTS
ADVERTISEMENT

The Hindu Customer Care

TwitterFacebookLinkedInYoutube
Address
The Hindu Kasturi Buildings 859 & 860 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
395
down
206

Submit a Complaint
Customer satisfaction rating
12%
Complaints
734
Pending
0
Resolved
88
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

The Hindu Complaints & Reviews

Sort by:
Hello, my name is prashant. i am already do subscription for e paper of the hindu news paper, but still now it didn't show...
Helpful
Share
Dear sir, I regret to inform you that while reading today's newspaper (15th June 2019) Madurai edition News section I found...
Helpful
Share
Please provide newspaper in rajgir (Bihar). Almost all newspaper is being delivered here except the hindu. There is direct...
Helpful
Share
The payment has done on 23rd may 2019 for 6 months of rs. 999 /= till now the paper is not delivered to us.
When we...
Helpful
Share
It has been five days and we have not received the newspaper. I have paid for in advance and this is non delivery is very...
Helpful
Share
Hello
I am not able to subscribe for the hindu in school online. I find the site www.thehindu.com/theweekend has a...
Helpful
Share
I am saravanan hailing from surandai, tirunelveli district. I work as a branch manager in private sector. I am reading your...
Helpful
Share
I subscribed for the hindu news paper from 16.5.19 to 15.5.20 by paying the subscription on line. Which has been confirmed...
Helpful
Share
Hello sir / madam i shiva kumar i'm the regular news reader though i'm not comfort with delivery issues, the delivery boy...
Helpful
Share
Report
Copy

I have taken a subscription for frontline magazine, hindu group. Never received the copy on time. I always have to call them and chase them to deliver my copy at my address and they always say that ma’am we have sent from our end these post office people are too slow. I have never got feb and march, 2019 frontline subscription they delivered me may one. How ridiculous is this i don’t understand. Some action needs to be taken at the earliest.
May 01, 2019

Complaint Status

The Hindu customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    I have paid annual subscription for the hindu tamil newspaper on 8th april 2019 (Order id : ord_15326) and subscription was to begin from 16th april 2019. Its going to be 2 weeks now and i haven't received any copy yet. I am sick of making repeated calls and follow ups but no appropriate action has been taken. Never expected such a worst service from the hindu.
    Apr 25, 2019

    Complaint Status

    The Hindu customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      I subscribed to the hindu and young world physical subscriptions a while ago. It was promised that the subscription would...
      Helpful
      Share
      I have paid annual subscription for the hindu's young world on 28th march 2019 and subscription was to begin from 12 april...
      Helpful
      Share
      Our family votes of 4 members including myself have been deleted from the voters list and we could not vote today inspite...
      Helpful
      Share
      Report
      Copy

      Complained many times for not receiving daily news paper for the subscription payment made in nov18 through online.

      Telecaller not bothered to revert or get the issue resolved.

      I need my money to be refunded by your company as I have opted local news paper through agency.

      Act immediately to refund my amount or need to escalate to next level. If required to complaint consumer forum.

      Regards,
      Ramakrishnan N
      Apr 18, 2019

      Complaint Status

      The Hindu customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        Sir, i have been a reader of the hindu since january 2019 getting my copy through the local newspaper vendor (T. Paper suppliers, 9/1/h/3, canal east road, kolkata – 700 067). Last payment made date is 13 march 2019 by cash for this month, i received a newspaper some days without any issue. From january 2019, around 25-26 days paper not delivered. There is a large number of absent. Which impact very heavy on my cse preparation. But i kept quiet. Again for this month, i have not received around 14 days paper in this month. However, till date i have not received the newspaper. But till today the problem has not been solved. Could you please deduct the amount the papers delivered and return my money amount back? If not possible, send some good kolkata magazine in lieu of the balance amount. I am sorry to say that i am totally disappointed from your way of service, which i never expected being reputed concern like hindu.
        Paper supplier – t. Paper suppliers
        Agent – tapas roy chowdhury ([protected])
        Address – 9/1/h/3, canal east road, kolkata – 700 067
        Apr 11, 2019

        Complaint Status

        The Hindu customer support has been notified about the posted complaint.
        I am not receiving my news papers regularly.
        Today ( 7 April 2019), I haven't received my news paper. I didn't receive my news paper 2 days back and so on.
        Please do the needful.
        Thanks
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          I have made my payment every month in scheduled basis but the agent had never give me the newspaper on daily wise and on scheduled...
          Helpful
          Share
          Report
          Copy

          I just wanted to know why my today's issue i, e, 7th april 2019 has not been delivered to me? I have paid my annual subscription. As per below.
          In such situation we're helpless since the local agent doesn't answer our calls. We stand to loose since payment already made.

          (Your sms dated: 5july 2018).
          Dear p mohan doss krishnan! Welcome to the hindu group. Your subscription no [protected] to the hindu is valid from 16.07.2018 to 16.07.2019. (Do call us at:[protected] for any assistance.) happy reading!-

          When i made a complaint today, 7th april 2019 the following sms was received!!!
          Dear p mohan doss krishnaiah, thank you for contacting the hindu. Your interaction regarding non receipt of the hindu the hindu is registered with reference no. Sr 4276. We will update you by[protected]
          Apr 07, 2019

          Complaint Status

          The Hindu customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            I have paid amount in online for 6 months subscriptions to the hindu for "the hindu in school" weekly magazine which was supposed to start 10-feb & ends on 4-aug with sub id: [protected]. I have sent multiple mails, multiple calls to customer care, still not received any copies, even i asked to refund my amount, they are not doing that. Finally in april they sent 3 copies at once (10-feb, 17-feb & 10 mar). Don't know the logic behind this? They looks like customer may be collecting old papers.

            First complaint raised on 16-feb mail & phone: reference no. A337999 & reference no. A338002, same followed up on 21-feb.
            One more mails sent on 22-feb, highlighting to refund: reference no. A340325
            Third followup on 26-feb w. R. T reference no. A337999
            Middle i had made calls as well on[protected].
            Again on 22-mar highlighted as no progress in my complaints, following again on 24-mar: sr 2827
            Apr 05, 2019

            Complaint Status

            The Hindu customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              Last two months i am not getting my daily paper, my subscription is in current
              after so many reminder still it is not solve by company. I had check with the office they refer mr.kannan a team leader to resolve the issue. But after so many reminders still i am unable to get the newspaper. and i am purchasing daily basis in near the shop. This is frustrating to me.
              Mar 27, 2019

              Complaint Status

              The Hindu customer support has been notified about the posted complaint.
              The renewal date is till[protected] but paper not received for 2 days from now.
              kindly take action.

              subscription id:- [protected]
              One of the best news paper in india is THE HINDU but it has spelling mistakes so please check clearly

              I have paid the subscription for Hindu Tamil newspaper for one year to be effective from 15.06.2018, subscription no TMCHM145302. Now since 30/Mar/2019 newspaper is not delivered. The local agent is not responsive. Kindly arrange to resume newspaper upto 15/Jun/2019.
              ADVERTISEMENT
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                ADVERTISEMENT