This company makes fake promises and torture the people who looks for good vacations.
I had received call from theholidaysclub in[protected] as you have been selected for gift voucher. And you have to visit metro mall in bhandup (Mumbai) to collect the same.
When i reach to the location they are no showing any gift vouchers but selling the membership for theholidaysclub.
Even starting they have not explained about membership, they have given presentation and after wasting 1.5hr, they are saying this is membership for the holidays. Offer was looking fine, i opt for the membership.
But before taking the membership they told me its available only for today and they have not showed me any documents and asked me for immediate payment.
Bad luck, i made payment using credit card...
After making payment they showed me the agreement where it is written that there is no cancellation policy (Totally misguided)
When i asked them why you haven't told me this earlier, they simply told me you haven't asked me about cancellation policy. After making payment they are changed completely.
After going to home i searched about company and found many similar complaints about theholidays club.
Next day, i visited them for cancellation, they are denying, there is cancellation policy. If you want you can email to [protected]@theholidaysclubs.com.
I told i haven;t used any service then you should give me refund but they not agreed (Arjun rajbhar and bhavna in bhandup office)
I tried many times to call there helpline. But no use.
While making payment through credit card, they told me theholidayclub have connections with banks, so you convert the amount in emi theholidays club will bear the interest
But while visited them again they are denying to pay the interest. Asking me to get any other offer against interest part. This is totally disgusting, making big hole in my pocket :#
Now one month is over, i haven't received any emails from the holidays club as membership is confirmed or cancelled.
I called may times to arjun rajbhar and bhavna, they were saying you will get email in next 2 3 days, but its not happening.
I am totally disappointed with this company, now i want nothing but refund my money.
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Warm Regards,
The Holidays Club Team