The Mobile Store — Cheated by the salesman | |||
Around 3 weeks back I visited the mobile store located in Nehru Place New Delhi looking for an Android phone(preferably the new Micromax Doodle 3) within 7-8k. When I asked for Doodle 3 they said they are not selling that handset because customers are experiencing some hardware problem and returning those phones. As I needed a handset urgently, I asked them to show me some other android phone within my budget. This is when they showed me the Nokia X and told me that this phone was the perfect fit for my needs and budget. I knew that Nokia phones are not Android based so questioned them regarding it. They convinced me that this was the first Android phone that was launched by Nokia and has very good reviews. When I asked for other options they showed me few from Samsung but were resistant that I should go for Nokia X. Trusting what they said and without doing any research by myself, I decided to go for Nokia X because Nokia is a reputed brand and I liked the look, touch and sound of the phone and since it was Android based I had nothing to worry. But soon after purchase I realized that IT IS NOT AN ANDROID PHONE but simply supports some android applications, most of which have to be downloaded from a third party application like 1Mobile Market. Mobile store fooled me because I knew nothing about the phone and cheated on me my selling an ANDROID LIKE PHONE by labeling it as an ANDROID PHONE and as a result none of my needs are fulfilled and all my money is wasted. I also went to the store the following week of purchase to tell them about the problems I was facing. But the guy who was looking after the Nokia phones, himself had no idea about the phone. He said he will look for solutions and call back but NEVER REVERTED BACK. These guys are such a BUNCH OF FRAUDS. They are not committed towards their customers but only their money! Was this information helpful? | |||
The Mobile Store customer support has been notified about the posted complaint. | |||
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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