| Address: | New Delhi |
| Website: | thepacificholidayworld.com |
These guys use all the tricks in the trade to defer / deny service to customers and then offer sub-standard services where absolutely necessary. They use the ‘WILL NOT BE REFUNDED’ clause in the agreement to TRAP the customers and then harass the customers who ask for even a single booking.
Below is the trail mail of how we have NOT been able to get even a single room booking based on what was agreed in the agreement.
These guys are trying to hide in the legal grey area by offering sub-standard bookings which are not as per the agreement.
We Indians are aspiring to become World leaders in the economy, but I wonder where we will actually land when we cannot take proper support of our legal system to enforce our agreements. India is becoming a ‘CHEATERS PARADISE’ because of the problems in our legal system, and companies like this are taking full advantage of the situation.
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On Fri, Jan 5, 2024 at 5:07 PM PACIFIC HOLIDAY RESERVATIONS wrote:
Dear Member,
Greetings from The Pacific Holiday World !!!
Reference to your trail mail, We would like to inform you that as we have told you already we are fully sold out till march but we want to know if you are comfortable with not up to the mark properties so we could share you the hotel's options. So kindly let us know so we could proceed further.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
Neeraj
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
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On Fri, Jan 5, 2024 at 11:54 AM Manu Garg wrote:
Dear,
this is not what we had signed up for. We had not given you the advance payment for sub-standard properties which any small travel agent can also provide.
You are not fulfilling your obligations as per the contract and not even providing even a single room for months together.
Kindly explain then, what is the use of this agreement with you.
You are once again requested to kindly provide us with the required bookings.
Regards,
Manu Garg.
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________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Thursday, January 4, 2024 5:37 AM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
Reference to your trail mail, We would like to inform you that as we have told you already we are fully sold out till march but we want to know if you are comfortable with not up to the mark properties so we could share you the hotel's options. So kindly let us know so we could proceed further.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
Neeraj
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
===================================
On Wed, Jan 3, 2024 at 1:18 PM Manu Garg wrote:
Dear,
we are still waiting for your response on the booking request.
Regards,
Manu Garg.
===================================
________________________________________
From: Manu Garg
Sent: Monday, January 1, 2024 12:17 PM
To: PACIFIC HOLIDAY RESERVATIONS
Subject: Re: Hotel Booking Request for Goa
Dear,
kindly confirm with us accordingly if booking needs to be considered from Exchange.
What is the meaning of the above statement?
Do you have booking option available from 24 Jan to 28 Jan 2024 with the same details?
Regards,
Manu Garg.
===================================
________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Saturday, December 30, 2023 12:11 PM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
As we have rechecked the details & would like to inform you that properties are fully occupied on the captioned dates, kindly confirm with us accordingly if booking needs to be considered from Exchange.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
Neeraj
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
===================================
On Sat, Dec 30, 2023 at 2:42 PM Manu Garg wrote:
Dear,
kindly share the booking options for the following:
Membership ID: FPVUPN8011395
Location: Goa
Check In: 6 Jan 2024
Check Out: 10 Jan 2024
Room: 2 Rooms
Adult: 2 (Manu Garg, XXX Garg)
Kids: (With Age): 2 (XXX Garg - Age XX Yrs., XXX Garg - Age XX Yrs.)
Regards,
Manu Garg.
===================================
________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Saturday, December 30, 2023 7:30 AM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
Reference to your trail mail we would request you kindly share your booking request as per below format.
Membership ID:
Location:
Check In:
Check Out:
Room:
Adult:
Kids: (With Age)
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
Rishab
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
===================================
On Sat, Dec 30, 2023 at 12:52 PM Manu Garg wrote:
Dear Rishab,
We are still waiting for your response.
We need to finalize our travel plans. Kindly provide us with the booking options, as requested.
Regards,
Manu Garg.
===================================
________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Monday, December 25, 2023 12:44 PM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
Kindly allow us some time.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
RISHAB
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
===================================
On Sun, Dec 24, 2023 at 1:36 PM Manu Garg wrote:
Dear Rishab,
please find the agreement attached for your reference.
Please clarify which clause of the agreement describes the blackout period as you have stated.
Also, why are you not sending the reservation options from 6 Jan to 10 Jan 2024 as requested? What is the problem in that?
Regards,
Manu Garg.
===================================
________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Saturday, December 23, 2023 1:31 PM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
Thanks for your mail, kindly check your agreement.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
RISHAB
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
On Fri, Dec 22, 2023 at 11:01 AM Manu Garg wrote:
Dear Rishab,
We do not recall any such clause in the agreement when we signed up with Fortune Park Vacation.
However, for now, kindly give us the options for 6 Jan to 10 Jan 2024 on Goa for 2 Rooms for 2 Adults and 2 Kids ( Age XX and XX).
Manu Garg
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________________________________________
From: PACIFIC HOLIDAY RESERVATIONS
Sent: Thursday, December 21, 2023 6:23:18 PM
To: Manu Garg
Subject: Re: Hotel Booking Request for Goa
Dear Member,
Greetings from The Pacific Holiday World !!!
Thanks for your email, we would like to inform you that since the bookings are provided by the pacific holiday world as per the company policy from 25 December to 05 of January will be considered as blackout dates. If required we can share you the agreement policy for the same.
We solicit your kind understanding in this regard.
Notes: -
1. We are not holding any rooms at this stage, kindly advise at the earliest to confirm your booking as we are in high demand for these dates.
2. Bookings are subject to availability at the time of Confirmation.
3. Additional 5% TCS (Tax Collections at Source) will be applicable on all the International travel as per Government advisory. PAN card is mandatory for all the travelers in case of International travel.
Thanks & Regards,
RISHAB
Reservation Team
4R Seasons Holidays Pvt. Ltd.
A-214, 2nd Floor, Pocket A, Okhla Phase I, New Delhi, Delhi 110020
Toll Free no :[protected]
Email : [protected]@thepacificholidayworld.com
Website : www.thepacificholidayworld.com
===================================
On Thu, Dec 21, 2023 at 11:33 AM Manu Garg wrote:
Dear,
our Membership ID - FPVUPN8011395
Kindly give us options for visit to Goa from 31 Dec. 2023 to 5 Jan 2024 with two rooms for 3 Adults and 2 Children (Age XX and XX)
Regards,
Manu Garg.
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